The editors would like to thank Elaine Goldberg for her superb editing of all the chapters in this volume. We would also like to thank Missy Harrington for her excellent assistance in preparing this volume. We are grateful to Zoe Morris, the publisher of Emerald Publishing Company, for her guidance and advice. Our thanks also to Louise Lister, the publishing editor at Emerald. We are indebted to David Lewin and Paul Gollan for inviting us to serve as co-editors of this special volume and for their encouragement in its preparation. A portion of this chapter has been adapted from chapter 3 of Lipsky et al. (2003, pp. 75–80) (Copyright © by John Wiley & Sons, Inc.). Permission to use the material is gratefully acknowledged.

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