Information Technology for Enhancing Transportation in Developing Countries

This chapter critically evaluates the opportunities and challenges in adopting information technology for enhancing transportation in developing countries. The conception framework emerging from this study highlights four key stakeholders and the country context in developing and integrating information technology for improving transportation in developing countries – Tech developers, Transporters, Transport Tech start-ups and Travellers. This study makes cogent theoretical contributions to the growing body of works around technological innovation, smart mobility and intelligent transport systems, albeit from a developing country perspective. This study has also emerged from managerial implications for stakeholders, especially the tech developers, transporters and transport tech start-ups. There is a need for innovative ideas to address the inherent transportation challenges in Africa, and the customers are counting on these stakeholders to make the technology readily available and accessible.