Chapter 7 Language Issues in e-HRM Implementation in the Multinational Firm
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Published:2011
Jukka-Pekka Heikkilä, Adam Smale, 2011. "Chapter 7 Language Issues in e-HRM Implementation in the Multinational Firm", Electronic HRM in Theory and Practice, Tanya Bondarouk, Huub Ruël, Jan Kees Looise
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This chapter introduces the issue of language into the already complex nature of e-HRM system implementation in multinational corporations (MNCs). In the light of scant empirical research on language in international business in general and e-HRM in particular, this chapter reviews the research on language issues in the MNC context. The chapter then illustrates the challenges presented by language by reporting findings from a qualitative study into the effects of language standardization on e-HRM system acceptance and use in the foreign subsidiaries of a Finnish MNC.
