Chapter 7: Everything Seemed to Be Going in the Right Direction With the Choice of Successor, Until the Founder Fell Ill and Things Went Downhill

This case concerns a family business in relation to renewable energy, property investment, construction services, civil engineering and mechanical and electrical engineering services. The family business was established by two founders who have subsequently appointed their children to handle the management side of the company. The case illustrates the importance of grooming founders' children with technical knowledge and skills in relation to the business area of specialisation. The case also reflects that an autocratic style of management by the founder can form a fragile organisation. When the founder becomes ill, trouble looms as everyone becomes lost when it comes to business direction particularly in times of unprecedented pandemic. This case shows what can happen when there is lack of communication, reasoning and succession planning can do to a family business.