Chapter 16: Educational Innovation and Digitalization During the Crisis

Access to education has been globalized and democratized to a certain extent through massive open online courses (MOOCs) and other open-access platforms and content databases. In a recent study by Inayatullah and Milojević (2014), the recommendations were to establish a pilot project, enhance digital pedagogy and learning, customize degrees, create a culture of change in higher education, enhance collaboration, support research activities, redefine frames of reference, and anticipate and prepare for futures trends. The need for democratization of education has been increasing to meet the need of individuals and groups to assert and highlight their identity and role in society. Education is the means to facilitate this through a practical and active approach through wider stakeholder participation. Religious belief was identified as the main cause of conflicts among multi-ethnic cohorts. Adding socio-cultural differences to the mix and uncontrolled access to various opinions through social media makes the task much more complex. Educational policies must consider mother-tongue learning to improve learning outcomes. However, making the vast learning content accessible in multiple languages could be daunting. This chapter explores these emerging challenges and changing stakeholder expectations from the formal education system. The policy implications, possible technology-driven solutions, and their effectiveness in addressing the growing challenges of a global learning village have been explored.