Half Title Page
Transformation of Supply Chain Ecosystems
Title Page
Transformation of Supply Chain Ecosystems: Technological Innovations and Collaborations
Edited by
Anamika Pandey
Galgotias University, India
And
Fadi Al-Turjman
Near East University, Turkey
United Kingdom – North America – Japan – India – Malaysia – China
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Emerald Publishing Limited
Emerald Publishing, Floor 5, Northspring, 21-23 Wellington Street, Leeds LS1 4DL
First edition 2025
Editorial matter and selection © 2025 Anamika Pandey and Fadi Al-Turjman.
Individual chapters © 2025 The authors.
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ISBN: 978-1-83549-247-5 (Print)
ISBN: 978-1-83549-246-8 (Online)
ISBN: 978-1-83549-248-2 (Epub)
List of Abbreviations
Chapter 1
Chapter 2
- AI
Artificial Intelligence
- BT
Blockchain Technology
- EPOS
Electronic Point of Sale
- GPS
Global Positioning System
- GPT-4
Generative Pre-Trained Transformer 4
- IOT
Internet of Things
- M2M
Machine-to-Machine
- ML
Machine Learning
- NLP
Natural Language Processing
- RFID
Radio Frequency Identification
- SC
Supply Chain
- SCM
Supply Chain Management
- SME
Small Medium Enterprises
- WMS
Warehouse Management System
Chapter 3
Chapter 4
- 3D
Three-Dimensional
- 4D
Four-Dimensional
- AGV
Automated Guided Vehicles
- AI
Artificial Intelligence
- AMR
Autonomous Mobile Robots
- BDA
Big Data Analytics
- CAD
Computer-Aided Design
- CDP
Carbon Disclosure Project
- GPS
Global Positioning System
- HVAC
Heating, Ventilation, and Air Conditioning
- IoT
Internet of Things
- RFID
Radio Frequency Identification
- SC
Supply Chains
- SCM
Supply Chain Management
- SSC
Sustainable Supply Chain
- SSCM
Sustainable Supply Chain Management
- WMS
Warehouse Management System
Chapter 5
Chapter 6
Chapter 7
Chapter 8
- ABDC
Australian Business Deans Council
- AHP
Analytical Hierarchy Process
- AR
Augmented Reality
- CB
Collective Behavior
- iOS
iPhone Operating Systems
- IoT
Internet of Things
- PLS-SEM
Partial Least Squares Structural Equation Modeling
- R&D
Research and Development
- SCM
Supply Chain Management
- SCOM
Supply Chain and Operations Management
- SLR
Systematic Literature Review
- TAM
Technology Acceptance Model
- UTAUT
Unified Theory of Acceptance and Use of Technology
- VR
Virtual Reality
Chapter 9
- AI
Artificial Intelligence
- BDA
Business Data Analytics
- EDI
Electronic Data Interchange
- ERP
Enterprise Resource Planning
- ESG
Environmental, Social, and Governance
- IoT
Internet of Things
- QR
Quick Response
- RFID
Radio Frequency Identification
- SAP
System Applications and Products in Data Processing
- SCM
Supply Chain Management
Chapter 10
Chapter 11
- AGV
Automated Guided Vehicle
- AI
Artificial Intelligence
- AMR
Autonomous Mobile Robots
- COVID-19
Coronavirus Disease – 19
- IoT
Internet of Things
- RPA
Robotic Process Automation
- SCM
Supply Chain Management
- SD
Standard Deviation
- SPSS
Statistical Package for the Social Sciences
- SSCC
Sustainable Supply Chain Cube
- UPS
United Parcel Service
Chapter 12
Chapter 13
- EE
Energy Efficiency
- ESCA
Ethical Supply Chain Activities
- ESG
Environmental, Social, and Governance
- GL
Green Logistics
- GP
Green Purchase
- GSC
Global Supply Chain
- GSCM
Global Supply Chain Management
- GW
Green Warehousing
- MNCs
Multinational Corporations
- OR
Organizational Reputation
- SDG
Sustainable Development Goals
- SGP
Sustainable Green Practices
- SP
Sustainable Practices
- SRI
Socially Responsible Investment
- SRP
Socially Responsible Practice
- SS
Social Sustainability
- SSCP
Sustainable Supply Chain Practices
- TA
Technology Adaptation
Chapter 14
Chapter 15
- EMS
Environmental Management System
- ESG
Environmental, Social, and Governance
- ETI
Ethical Trading Initiative
- GRI
Global Reporting Initiative
- ISO
International Organization for Standardization
- IT
Informational Technology
- KPI
Key Performance Indicator
- LCA
Life Cycle Assessment
- SAI
Social Accountability International
- SSCM
Sustainable Supply Chain Management
- SSDM
Soft Systems Dynamic Methodology
- TBL
Triple Bottom Line
About the Editors
Dr Anamika Pandey received a DPhil degree from the University of Allahabad, Uttar Pradesh, India, in 2011. She is a Professor and an Associate Dean at the School of Business, Galgotias University, Delhi-NCR, India. She has more than 17 years of academic and industry experience, mainly in human resource (HR) development, talent management, leadership, organizational change and development, and technological innovation. She has presented and published more than 35 papers in high-indexed international referred journals and received national research grants. She has authored and edited four books in the area of HR, Disruptive Technology, and Innovation with renowned publishers such as Routledge, River, and Sage. In addition to her academic experience, she has conducted over 30 management development programs for the armed forces, banking, and manufacturing sectors. She has led many workshops and organized international conferences.
Prof Dr Fadi Al-Turjman received his PhD in Computer Science from Queen's University, Canada, in 2011. He is the “advisor to the chairman of the board of trustees on AI and informatics” at Near East University, Nicosia, Cyprus, and the “associate dean for research” at the faculty of Engineering in the same university. Prof Al-Turjman is the head of Artificial Intelligence (AI) Engineering Dept and a leading authority in the areas of Smart/intelligent IoT Systems, Wireless, and Mobile Networks' Architectures, Protocols, Deployments, and Performance Evaluation in Artificial Intelligence of Things (AIoT). He is the Founding Director of the International Research Center for AI and IoT and the AI and Robotics Institute at Near East University. His publication history spans over 500 SCI/E publications, in addition to numerous keynotes and plenary talks at flagship venues. He has authored and edited more than 50 books about cognition, security, and wireless sensor networks' deployments in smart IoT environments, which have been published by well-reputed publishers such as Taylor and Francis, Elsevier, IET, and Springer. He has received several recognitions and best research awards at key international venues. Prof Al-Turjman has led a number of international conferences and workshops in flagship AI and IoT societies. Currently, he serves as book series editor and the lead guest/associate editor for several top tier journals, including the IEEE Communications Surveys and Tutorials (IF 23.9) and the Elsevier Sustainable Cities and Society (IF 10.8), in addition to organizing international conferences and symposiums on the most up to date research topics in AI and IoT.
About the Contributors
Vivek Aggarwal is an experienced academician with over two decades of experience in the field of management education, specializing in marketing and consumer research. He had completed his PhD in Management from Gurukula Kangiri (Deemed to be University), Haridwar, India. Currently, he serves as a Professor at Galgotias School of Business, Galgotias University, Greater Noida, where he imparts knowledge in Operations and Supply Chain, Production and Operations Management, Marketing Management and Data Analysis. Dr Agarwal has authored five books and published more than 10 journal articles and book chapters in the area of Marketing and Consumer Research, including four Scopus articles and three peer-reviewed publications.
Poorvi Agrawal is an ardent researcher and currently pursuing PhD from Galgotias University in the area of Marketing. She has completed her Master's degree in Business Administration from Dr APJ Abdul Kalam University, Lucknow. Poorvi is keen to pursue research on Product Management and Brand Management for Local Products and published papers and book chapters in reputed journals. She has also completed a certificate course in Social Marketing and Digital Marketing.
Shakeb Akhtar is currently a Lecturer in University of Technology and Applied Science, Ibra, Oman. He holds an MFC and PhD in Banking and Finance from Aligarh Muslim University, India. He specializes in accounting and finance related courses and has over 10 years teaching experience in accounting and finance at both tertiary and senior high school levels. Previously, he was Program Director (MBA-FS), Chair Professor, Research Coordinator and Examination cell head in School of Business, Woxsen University, Hyderabad, India. Prior to that, he was Division Chair (Area Chair) and Assistant Professor at Galgotias University, Greater Noida, India. His research interest is in banking industry, behavioral economics, and secondary data analysis techniques namely; static panel estimation, dynamic panel estimation, ARDL panel modulation and time series estimation, efficiency analysis, sustainability and SDG's with seven years of research experience. He has made significant contributions to the academic and research community, showcasing his expertise through a multitude of research papers published in prestigious journals indexed in ABDC, ABS, Scopus, and Web of Science journals with 25 publications.
Subhayan Chakraborty obtained his PhD from the Department of Business Management at Tripura University in 2024. His academic journey began with an MBA in Finance and Entrepreneurship Development, which he completed in 2012 with a Gold Medal from the same institution. Currently, he serves as the faculty (Financial Management) at the Panchayat Raj Training Institute in Agartala, India. In this role, he is dedicated to the capacity building and training of elected representatives and functionaries in rural India, playing a crucial part in enhancing their skills and competencies.
Jagjit Singh Dhatterwal is presently working as an Associate Professor in Department of AI and Data Science, Koneru Lakshmaiah Education Foundation, Vaddeswaram. He has supervised many UG and PG projects for engineering students and is presently supervising one PhD student. He is also a member of the Computer Science Teachers Association (CSTA), New York, USA, International Association of Engineers, Hong Kong, IACSIT, a professional member of the Association of Computing Machinery, USA, IEEE, and a life member of the Computer Society of India. His areas of interest include AI, BCI, Cyborgs, and Multiagent Technology. He has a number of publications in international and national journals and conferences.
Tulika Dinda is a PGDM student at the Global Institute of Business Studies, Bengaluru. Her area of specialization is HR and Sustainability. She has also worked as an Assistant Director in a Bollywood film named Before You Die directed by Suvendu Raj Ghosh released in the year 2022 and as a Chief Assistant Director for the film The Killer Movie by World24 Films directed by Supratik Ganguly released in the year 2024. She is passionate in digital art and music and has keen interest in exploring new place and learning new things about life.
Shazia Fatima is an Assistant Professor in Era University Lucknow. She has a Master’s degree in Cardiopulmonary Physiotherapy. Dr Shazia has 9 years of experience in industry and academia. She has published a book chapter. Her area of interest includes Pediatrics, Health Education, and Counseling.
Abhinaba Ghosh, a dedicated PGDM student at GIBS Bangalore specializing in Marketing and Operations, holds a Bachelor of Science degree from the University of North Bengal and completed his schooling at Fanindra Deb Institution, Jalpaiguri. With a deep passion for music and a strong academic interest in Marketing, Abhinaba excels at solving problems creatively. Renowned for his innovative thinking, analytical abilities, and effective communication, he thrives in collaborative settings. Abhinaba is eager to apply his skills and knowledge to drive innovation and growth in the ever-evolving field of marketing.
Anubhuti Gupta is an Associate Professor in Amity Business School, Amity University Greater Noida. She has to her credit more than 30 plus Scopus-indexed papers and more than 20 book chapters with International Publishers. Her areas of interest are Supply Chain and Logistics Management and Operation Research.
Gaurav Gupta is an Assistant Professor in the area of Operations Management. His area of research lies in adoption of electric vehicles and environmental sustainability. Dr Gupta has been associated with academia for the last 15 years in the capacity of teaching, training, research, and consultancy. He has almost 13 publications in the form of research papers and case studies in national and international journals. His area of academic pursuit lies in Operations Management, Project Management, and Business Statistics.
Vijay Prakash Gupta, an educator and researcher with 17+ years of experience, is an Associate Professor and a PhD Coordinator at GLA University, Mathura. He holds a PhD in Management, MBA, MA in Economics, UGC NET qualification, and certifications from IITs and IIMs. Recognized by the Higher Education Department, Go.U.P., for NEP-2020 curriculum design, he received the PERFICIO Awards 2020 from Campbell University, US. He has published around 20 research papers in ABDC, Scopus, Web of Science, and UGC CARE journals, authored five textbooks, and holds two patents.
Lokesh Kumar Jena has done his PhD from the Department of Business Management, Tripura University, in 2024 and completed his MBA in 2019 from Sambalpur University, Odisha, India. His preferred areas of research are logistics and Supply Chain Management (SCM), Learning Continuity, Online Learning, and Management Education. He qualified National Eligibility Test (NET)-2020 in Management.
Pratiksha Jha is serving as an Assistant Professor in the Christ University Delhi-NCR campus. She has more than eight years of teaching experience. Her teaching specialties include investment analysis, FinTech, and equity research. She earned her PhD from the School of Management Studies at Gautam Buddha University, Greater Noida. Her research interests include corporate finance, financial technology, and small- and medium-sized enterprise funding. She has published her research in several prestigious journals that are indexed in the ABDC and Scopus databases. She has also published one patent in the field of blockchain and its application in banking.
Reji John is an academician and a researcher in the field of Operations Management, working as an Assistant Professor at the School of Business, Galgotias University. His key research area includes Industry 4.0, Circular Economy, Reverse Logistics, and Sustainability. He has published research papers in reputed journals. Agri fresh food supply chain challenges with the MCDM technique is his current area of research.
Kuldeep Singh Kaswan is presently working in the School of Computing Science and Engineering, Galgotias University, Uttar Pradesh, India. His contributions focus on BCI, cyborg, and data science. He received his Doctorate in Computer Science from Banasthali Vidyapith, Rajasthan. He has also received a DEng from Dana Brain Health Institute, Iran. He has supervised three PhD graduates and presently supervising four PhD students. He has number of publications also in international and national journals and conferences. He is an editor, an author, and a review editor of journals and books with IEEE, Wiley, Springer, IGI, and River.
Sanket Khopkar is a student of Symbiosis Institute of Management Studies (SIMS). He is a budding management professional with a specialization in operations and supply chain. He has keen interest in eco-friendly and sustainable supply chain processes. He has interest in research and academic writing. He is an active member of student-driven activities at SIMS.
Mritunjay Kumar is an Assistant Professor (Operations and SCM) in Army Institute of Management and Technology, Greater Noida (affiliated to Guru Gobind Singh Indraprastha University, New Delhi), and has more than 18 years of experience in teaching. He has completed his PhD in Operations. He has completed MBA from SRM University, MSc in Physics from Patna University and qualified UGC NET-JRF in Management. He has authored two books in Business Statistics and Business Mathematics. He has also published many articles in different National and International renowned journals and presented papers in National and International conferences in IIT and IIM and in prestigious institutes.
Ravindra Kumar is a highly qualified Management Professional with 17+ years of corporate and academic experience. Specializing in General, Marketing, HR, and SCM, he is currently a Professor at the Center for Management Development, Modinagar. He has published two patents and book chapters and holds various certifications in financial markets, strategic management, international business, and entrepreneurship. Dr Kumar has presented research at 4 international and 22 national conferences, published 22 papers, and organized numerous seminars and workshops. He is frequently invited as a resource person for webinars and seminars.
Tarun Lata is an Assistant Professor in Department of Applied Sciences and Humanities, Dr Akhilesh Das Gupta Institute of Professional Studies, Delhi. She has more than 10 years of experience in research and teaching. She received her BSc, MSc, PhD in Mathematics from the University of Delhi. She has also done a Professional Certificate course in Data Science from IIT, Kanpur. She has received various certificates of appreciation for her research activities of various reputed international conferences. She is also serving as a reviewer for Elsevier, Springer, and World Scientific journals, etc. Her research areas include Coding Theory and Information Technology, Data Science, etc.
Achilova Leili is a student of BBA-IB MGIMO University, Moscow. She is a vivid explorer in the field of technology, business management, and international business. Her areas of interest are SCM, AI and its applications. Apart from research, she likes to travel and play music. She has been on student exchange program to India which was driven by a passion for learning and innovation.
Divya Mahajan is an Assistant Professor in Satyawati College, University of Delhi, Delhi, India. She has completed PhD from Department of Operational Research, University of Delhi, Delhi, India. Dr Mahajan has more than 15 years of experience in teaching, and her research interests include Mathematical Modeling, Soft Computing Techniques, Fuzzy Optimization, SCM, and Optimization Theory and Applications. She has published many research articles in reputed international SCI/Scopus journals. She has also authored and coauthored various books on topics like numerical analysis, operations research, and engineering mathematics. She is the proud recipient of Research Peace Award 2019 under the category of International Innovative Researcher in Mathematical Programming.
Navita Mahajan is a Professor in Amity International Business School, Amity University Noida, India. She has a PhD in the field of Strategic Management. Dr Navita has total 22 years of experience of industry and academia. She has to her credit 19 Scopus-indexed papers and more than 20 book chapters with International Publishers. Her areas of interest are Sustainability, Green Technologies, SDGs, Digitalization, and AI.
Nikita Malakar is a student pursuing PGDM with specialization in Human Resource and Marketing at GIBS Business School, Bengaluru. She is passionate about new ideas and likes exploring new places, cultures, and networking originally hailing from Assam. She has completed UG in BCom with honors in Business Management which delved her into the world of business learning more through case studies and inspired to analyze about how businesses work. This self-research on various ideas and topics has inspired her to dig further into the world of research.
Varun Malik (Member, IEEE) received the PhD degree in Computer Science and Engineering from I. K. Gujral Punjab Technical University, Punjab, India. He is currently holding more than 10 Indian patents/copyrights. His current research interests include blockchain, AI, cloud computing, cybersecurity, the Internet of Things (IoT), data mining and warehousing, and method engineering. He serves as a reviewer for many international journals.
Anubhav Manglick is an independent researcher from Språkgränd, Sweden. Her areas of interest are SCM, Robotics and Automation, and its applications. Apart from research, she likes to travel and read.
Subrata Mondal is a dedicated PGDM student specializing in Marketing and Operations at GIBS Bangalore. With a Bachelor of Science from Calcutta University and schooling from Kendriya Vidyalaya Barrackpore A.F.S., Subrata's academic foundation is robust. Passionate about understanding consumer behaviors and crafting compelling narratives, he excels in translating complex insights into impactful marketing strategies. Known for his strong leadership, effective communication, and exceptional team management skills, Subrata thrives in collaborative environments. Subrata aspires to leverage his expertise to drive innovation and growth in the dynamic field of marketing.
Debarshi Mukherjee, an alumnus of Visva Bharati and Banasthali Vidyapith, is a Professor at Jamia Millia Islamia. He has been nominated as a mentor and expert by All India Council for Technical Education (AICTE) for newly inducted technical education teachers and AICTE's NEAT 2.0 initiative. His research focuses on Education 4.0, ICT in tertiary education, and learning continuity. He has over 100 publications, delivered 150+ invited talks, and guided eight doctoral students. He has advised the Directorate of Skill Development, Govt of Tripura, to develop skill-based training modules to promote tourism in the state and published several books, including “Exploring Social Intelligence: New Education Policy 2020” in 2024.
Sankar Mukherjee is an Associate Professor of Digital Marketing. He has served 12 years in the corporate with multinational and Indian multinational organization in the capacity of head of operation across sales and marketing functions. He has graduated from Calcutta University in Science, Postgraduated in Digital Marketing from Purdue University in the United States, and MBA from Manipal University in India. He is also a social science researcher in the area of Environmental, Social, and Governance (ESG). His passion for entrepreneurship has contributed significantly to developing entrepreneurial skills among budding entrepreneurs and students. Dr Sankar has published many research papers in Scopus, ABDC, and other internationally famed publication houses.
Naseema N. has over 15 years of rich academic experience in the field of teaching in higher education. She is working at University of Technology and Applied Sciences – Nizwa Accounting Section of Business Studies Department. She has authored two book chapters and published couple of research articles. Currently pursuing a PhD in the area of FinTech at Woxsen University, her research interests lie at the intersection of finance and technology, exploring the transformative potential of emerging digital trends in the financial sector. With a dedication to both academic excellence and practical application, she strives to contribute meaningfully to the ever-evolving landscape of financial technology through her research endeavors.
Nida Naqvi is an Assistant Professor at National P.G. College, Lucknow. She holds a PhD in Commerce and has 10 years of academic experience. Dr Naqvi has published four papers in national and international journals and a book chapter. Her areas of interest include Banking, SCM, and Sustainability.
Samreen Naqvi is an Assistant Professor at Era University, Lucknow. She holds a PhD in Economics and has over 10 years of teaching experience. Dr Naqvi has also worked as a Research Associate at IIM Lucknow. She has published two international research papers, four national research papers, and a book chapter. Her areas of interest include Banking, Sustainable Development, Developmental Economics, SCM, SDGs, and Emerging Technologies.
Vanishree Pabalkar is associated with Symbiosis Institute of Management Studies. She is a Gold Medalist in Postgraduation from SPPU. She has done her BSc, MBA, and MBS in the field of Marketing. Her PhD was in the area of Telecom Sector. She has published several research papers in National and International Conferences. She has seven patents to her credit. She has also been part of Research Projects. She has completed a Research Project on Prisoners Rehabilitation in Pune and Nasik. And the next project that she worked was based on Women Sanitation.
Ashutosh Pandey is an experienced supply chain professional having 15 years in manufacturing, procurement, and operations management. Currently as a Team Lead, he is managing over 100 suppliers and oversees a $29M annual spend. His expertise includes improving supplier performance, on-time delivery of critical parts, and implementing lean practices. Ashutosh holds an MBA and is certified as a Six Sigma Black Belt and Internal Quality Auditor. He has a proven track record in strategic sourcing, contract administration, and forecasting, consistently maintaining high customer service levels and improving forecast accuracy.
Pratibha Pandey has over 14 years of experience in academics, mentoring, and teaching in higher education. She is a seasoned educator. She is NET qualified, has submitted her PhD in Human Resource Management (HRM). She is currently serving as an Assistant Professor at Galgotias University. She has published a couple of research papers and book chapters in the high-indexed reputed journals and conferences. In addition to this, she has published patents that pertain to the impact of IT on management and employee performance.
Suruchi Pandey is Professor at Symbiosis Institute of Management Studies, Symbiosis International (Deemed) University, Pune. She has a Doctorate in Management, and her areas of interest include HRM, Leadership Development, Inclusion and Diversity. She has over two decades of experience in academia and quite a few years in industry. Dr Suruchi has published several papers in international and peer-reviewed journals and has three patents registered in India. She is also recognized by Skill India Initiative and recipient of multiple awards to name few IRDP Award 2019, Dr Dewang Mehta Award of Best faculty in HRM 2013, Best Paper Award for HR Track at SIMSARC 2018, Best Case study in HRM award at IBS 2016.
Nimit Kumar Rai is currently pursuing MBA in International Business at Amity University, Noida. He has developed a deep interest in SCM and its innovations. The rapid advancements in complex logistics and improve efficiency are his areas of interests. Participating in university events has also been a significant part his life, helping him develop teamwork and leadership skills. He looks forward to be part of this transformation and contribute to making India a key player in the global supply chain network.
Rajani is working as an Assistant Professor in Kalindi College, Delhi University. She has more than 18 years of experience in the area of Computer Sciences. She is presented papers in national and international conferences and published papers in high-indexed journals.
Reena Raj is a passionate educator with more than two decades of experience and is working as an Assistant Professor at GIBS, Bengaluru, in the area of Decision Sciences. She is pursuing doctoral degree in the area of Sustainable Marketing. She has received several accolades in the area of teaching and research. Her areas of interest include Sustainable Marketing, Analytics, and Behavioral Sciences. Ms Raj has several edited books, book chapters, and other publications to her credit. She has also presented her work at national and international conferences and has served as a resource person for various workshops and training sessions.
Partha Sen is an Assistant Vice President at AI COE, Datamatics, India for Gen AI, and AI-enabled transformation of enterprises. He has 20 years plus experience in industry where he contributed 3,000+ hours in team building, mentoring, and making 20+ AI products, 5+ Gen AI products. He is currently researching on Responsible AI, ESG. He is a Graduate Engineer from NIT-Surat and Master of Science in Data science, AI specialization from Northwestern University, Chicago, US. He is also a FinTech Innovator (WIPO-WO2024038311).
Ashish Kumar Singh is working as a Professor, School of Business, Galgotias University in operations division. He holds a Doctorate degree in Management and a Master's degree in Management and Mathematics with University Grants Commission-National Eligibility Test in Management. His areas of interest are Business Research, Service Marketing and Consumer-centric Research Regarding M-payment, E-grocery, SCM, Sustainability, I4.0, etc. He has contributed several research papers and articles in various national and international journals indexed in Scopus Q1 & Q2, Web of Science (Clarivate Analytics), Social Sciences Citation Index (SSCI), Sciences Citation Index (SCI), and Australian Business Deans Council (ABDC-A, B) category.
Kavita Singh (PhD, MBA, UGC-NET) has an extensive experience of 16 years in academics, research, and industry. She is presently working as an Assistant Professor in MBA Department of IMS Engineering College. She has published 15+ research papers in National and International Journals. She has presented her research papers in 10 International/National Seminars and also participated in various Faculty Development Programs (FDPs), conferences, and workshops. She has organized several Seminars/Conferences/Management Development Program (MDP)/FDP/webinars and workshops. She has published 02 Book Chapters in management books with reputed publishers. Her areas of interest include General Management, HRM, and Marketing Management.
Anshul Srivastava is presently working as an Assistant Professor, at Amity International Business School, Amity University, Noida. Her educational qualification is PhD in Mathematics. She has also done 1-year Executive Program in Data Science from IIM, Lucknow. In her 17 years of service, she had long association of more than 10 years with IET, Lucknow, as an Assistant Professor and also served as an Associate Professor in Dr Akhilesh Das Gupta Institute of Technology and Management, Indraprastha University, Delhi. Her research focuses on “Statistical approximation and Data analytics.” Dr Anshul is an avid researcher and frequently publishes her research in journals of international repute like Scopus and SCI.
Swati Amit Vispute is an accomplished academician, a researcher, and an author with 20 years of rich experience. She has been a driving force in academia, learning department, and mentoring students. Her expertise lies in HRM, Consumer Behavior, Change Management, Employee behavior, and AI. Dr Vispute's academic contributions extend beyond teaching and is evident through her several research publications in peer-reviewed journals and presentations in national and international conferences. With a PhD in Management, UGC-NET, MBA in HRM and MCom, Dr Swati is a thought leader, an impactful educator, and a catalyst for positive change in both academic and social spheres.
Pallavi G. Vyas is an academician having 13+ years of experience. She is currently an Associate Professor in the OB and HRM area at GIBS Business School, Bangalore, and has a Doctorate in the area of OB and HRM. Her areas of research interest include Knowledge Management, Social Media Use, Social Capital, Workplace learning, Digital Learning, and ESG. She has published research articles in refereed and peer-reviewed national and international journals and book chapters published by international publishers like Emerald, IGI Global, and Routledge. She has presented papers at national and international conferences and won a couple of best papers and best case study awards at International Conferences.
Foreword
Technological advancements and collaborative strategies have brought about profound changes in the intricate networks of the supply chain ecosystem. The book “Transformation of Supply Chain Ecosystems: Technological Innovations and Collaborations” is a timely treatise on the theme and will be a vital resource for professionals, scholars, and practitioners. The authors examine the unimaginable opportunities that are emerging due to the convergence of technologies such as AI, blockchain, metaverse, advanced data analytics and IoT.
A comprehensive coverage of all the issues involved in creating a sustainable supply chain ecosystem is clearly brought out in the chapters on collaboration across various stakeholders, such as retailers, logistics firms, suppliers, consumers, and manufacturers.
This synergy between technological innovation and collaborative efforts is the distinctive feature of this book. The book is an excellent integration of theory and practices of SCM as the contributing authors include leading academicians, practitioners, and industry consultants who have shared their experiences, case studies, and given valuable suggestions which will help to navigate this new ecosystem in SCM.
The authors have covered it all from the Retail, Automobile, Logistics, Food, Healthcare, and Tea sectors. I am confident that this book will trigger creative solutions and increase collaborative endeavors in this interconnected world to transform supply chain systems.
I congratulate Dr Anamika Pandey and Dr Fadi Al–Turzman for the great research that has gone into this book and the seamless manner in which the authors have woven the themes of technological prowess and human collaboration.
Ms. Aradhana Galgotia
Executive MBA, University of Cambridge
Director Operations, Galgotias University
India
Preface
The 21st century has seen a rapid increase in technological advancements and globalization, significantly impacting all aspects of business operations. SCM is one area where significant transformation has been recorded and evolved from a linear style supply chain to a dynamic supply network ecosystem. The book “Transformation of Supply Chain Ecosystems: Technological Innovations and Collaborations” aims to explore such changes precipitated by technological innovation and sustainable collaborations.
The traditional supply chain relies on historical data to investigate operations and implement improvements. In contrast, real-time technology-driven supply chains provide accurate information to predict concerns and implement urgent safety steps. Technology makes effective planning, sourcing, and logistical management possible, whether controlling inventories or tracking shipments, attaining last-mile delivery with drones, or preserving better security with blockchain.
Technology-supported logistics and SCM benefit companies by enhancing customer service and operational efficiency. Businesses can use technology to detect swings in demand and avoid shortages and surpluses. Thus, technology implementation is critical in today's competitive world. Machine learning, blockchain, cloud computing, AI, augmented or virtual reality, robots and automation, IoT, metaverse, and 3D printing are advanced technologies that potentially disrupt the supply chain processes and functions. Thus, understanding these technologies is critical for efficient and effective supply chain business.
Contemporary supply chains do not merely entail activities such as acquisition, manufacturing, or even supply. They have intricate chains comprising many stakeholders ranging from manufacturers, suppliers, retailers, and consumers. A more interconnected and collaborative supply chain ecosystem is required due to robust efficiency measures, transparency, and resilience in case of disruption. Technological innovation and advancements are the core of this transformation, facilitating supply chains to be more flexible, customer-oriented, transparent, and responsive. This book entails a holistic approach and framework for developing a robust supply chain and logistics ecosystem based on cutting-edge technologies. The advent of newer methodologies and technologies and the intersection of supply chain and technology impact each domain.
In the coming decades, a company's profitability will be determined by its logistics and supply chain ecosystem and new-age perspectives on stakeholder behavior. The book focuses on innovative techniques for logistics optimization, analytics for efficient stock and inventory management, strategic business creation over the complete value chain, supply chain financing, sustainable practices for warehouse management and transportation environment monitoring, multimodal-based logistics and supply chain systems and processes and development of interactive system visualization, and user-interface techniques for logistics and supply chain.
This book has outlined the contributions of experts in designing and implementing supply chain systems, like inventory and transport management, warehouse operations, analyzing customer preferences, sustainable supply chain practices, demand forecasting, supply chain planning and financing, predictive analysis, and automation, contributing their knowledge to identify the different attributes of the above domain. The chapters of the book are designed and organized pragmatically to enhance the reader's experience and interest. It also reflects upon a few untouched supply chain and logistics segments, such as hyper-automation, data security, metaverse, sustainable practices, use of explainable AI (XAI), blockchain, etc., for robust supply chain ecosystems. The book explores the concepts of IoT, blockchain, AI, hyper-automation and analytics, and their impact on shaping the future world. These technologies are not just incremental improvements to supply chain processes but revolutionary changes that redefine the role of supply chains. For example, IoT enables precise monitoring and tracking of goods throughout the supply chain, leading to better decision-making, cost reduction, and streamlined SCM.
As technology accelerates the supply chain processes, networking and collaborations are essential for the effectiveness of the system. More integrated collaborative models are replacing the traditional repository-based approach to SCM. For example, a higher level of partnership among suppliers, manufacturers, logistics providers, and retailers within the supply chain can drive efficiency gains, leading to cost savings and increased resilience. They will have better chances to avoid or overcome disruptions together by sharing information or pooling resources so that their business continuity remains unaffected even when something happens.
Sustainability is another relevant issue to the SCM of companies in today's world. The firms are under pressure to ensure sustainable practices in the supply chain processes due to the growing realization of their impact on the environment. This book examines how technology and collaboration can be used to achieve environmental conservation objectives, from implementing carbon-efficient logistics to ensuring fair trade supplies. Promoting social responsibility, minimizing environmental impact, and ensuring economic viability are all parts of sustainable supply chain practices. These promote fair labor conditions, efficient resource use, and ethical sourcing. Tools for real-time monitoring, such as IoT, blockchain for transparent and secure transactions, and AI optimization logistics for forecasting demand make this transformation an essential technological innovation. They also boost the efficiency of a supply chain, reduce waste, and strengthen its resilience to possible shocks. If sustainability is combined with advanced technology such as the IoT, companies can build robust and responsible supply chains to ensure long-term ecological balance and protect social equity while enhancing economic growth.
Technology and collaboration are the central themes of this book. We demonstrate how leading companies use these two aspects to drive their supply chain transformations through multiple cases and examples drawn from practice. For example, it integrates data sharing and collaborative planning between Walmart and Procter & Gamble, serving as a model for strategic alliances with considerable benefits. The partnership between Maersk and IBM on the TradeLens blockchain platform also demonstrates the combination of technological innovation and collaborative effort.
Across the chapters, we look into various aspects of supply chain transformation, including procurement, production, distribution, and logistics. In each of these, we discuss how technology can improve them, thereby providing practical insights and implementation strategies. For instance, in procurement, supplier selection assistance AI-based platforms are completely changing while smart factories enabled by IoT enhance efficiency and flexibility in production.
To this end, the objective of this book is to create a single resource for Supply Chain Professionals, Business Leaders, and Academics. Our goal is to fill this gap by giving valuable insights into practical applications along with strategies for leveraging technology and collaboration in supply chain operations. We hope to demonstrate the tangible benefits of embracing innovation and collaboration by presenting real-world case studies and examples. We are grateful for the inputs, findings, and activities of the contributors, researchers, and practitioners who added value to this book. Their ideas have been pivotal in generating an insightful and useful source.
In your exploration of the new supply chain ecosystem, we recommend opening up the culture of creativity and cooperation that is necessary in today's fiercely competitive global environment. Of course, it reflects more than just current trends. Instead, it actually serves as a guide to what lies ahead in SCM. Therefore, by harnessing technological innovations for better operations and building strong partnerships with their suppliers, businesses can develop strong, sustainable, resilient, and efficient supply chains that drive long-term success.
