3: Leveraging the Metaverse for Inclusive Workplaces: Opening the Research Agenda

The current study pursues two questions: (i) How can the metaverse contribute to supporting neurodiverse employees in the workplace? and (ii) In the development of an inclusive environment, what specific roles do top management, reporting managers and HR professionals play in leveraging the metaverse for the benefit of neurodiverse employees? The authors use a narrative literature review to address the above question. Additionally, the lived experience of the first author, as a father of a neurodiverse adolescent and a resident of a community with more than 100 neurodiverse adolescents and adults, adds to the informed perspective. The metaverse offers customisable virtual environments that address the unique needs of neurodiverse employees, such as sensory sensitivities and communication challenges. Features like avatars improve self-expression and reduce social anxiety. HR and managers can leverage the metaverse for virtual recruitment, tailored onboarding and ongoing support. This technology enhances inclusivity and retention, creating a supportive workplace that benefits both neurodiverse employees and the organisation. This paper presents a framework for leveraging emerging technologies to boost inclusivity, supported by interdisciplinary research. The paper provides practical recommendations for organisations to enhance the retention and well-being of neurodiverse employees, highlighting the need for innovative strategies and technological solutions. It also advocates for increased acceptance of neurodiversity and aligns with UN Sustainable Development Goals by fostering inclusive growth and addressing inequalities.