Book cover for The ChatGPT Revolution: How Conversational AI is Transforming Customer Service and Business Operations
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The ChatGPT Revolution: How Conversational AI is Transforming Customer Service and Business Operations
Edited by
Abhishek Behl
Abhishek Behl
Keele University, UK
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Chitra Krishnan
Chitra Krishnan
Symbiosis Centre for Management Studies, Noida, Symbiosis International (Deemed University), Pune, India
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Priyanka Malik
Priyanka Malik
Galgotias University, India
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Shalini Gautam
Shalini Gautam
Delhi Metropolitan Education (Affiliated with GGSIPU), India
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Author and Other Information
Emerald Publishing Limited
DOI:
https://doi.org/10.1108/9781835498521
ISBN electronic:
978-1-83549-852-1
ISBN print:
978-1-83549-853-8
Publication date:
2025
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