Chapter 1: Benefits and Challenges of Using ChatGPT in Higher Education (HE) Teaching and Learning (T&L): Systematic Review

Recently, several studies discussed the use of ChatGPT in teaching and learning and the ethical considerations. ChatGPT is a technological innovation that enables natural language interaction with an Artificial Intelligence (AI) model. This chapter explores various options of using ChatGPT and AI chatbot tools in teaching and learning as well as summative assessments in line with United Nations Sustainable Development Competence. This chapter explores challenges and potential areas for adoption that could be utilised by higher education institutions (HEI) as a framework for utilisation of ChatGPT for effective learning. The outcome of the guides quality assurance and accreditation regulatory to design a set of standards that could be utilised by HEIs.