Chapter 18: Behavioral Nudges and Their Relationship to Islamic Digital Finance
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Published:2025
Zayed Nawaf Al-Dwairi, Ibrahim Abd AL Halim Obada, Raed Hasan Bany issa, Yazan Abdullah Qasrawi, Majd Mahmoud bani Theyab, 2025. "Behavioral Nudges and Their Relationship to Islamic Digital Finance", The Role of Artificial Intelligence Applications in Business, Ra’ed Masa’deh
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Abstract
The study aimed to find out the relationship between behavioral nudges and digital Islamic finance by studying the opinions of a sample of customers of the Jordanian Islamic Bank. The study included the conceptual framework of behavioral nudges and digital Islamic finance. To achieve this, the descriptive-analytical approach was used; a questionnaire was designed and distributed to a sample of 183 customers of Jordan Islamic Bank. The study found that the total arithmetic mean of the fields of behavioral motivation reached (3.33) with a moderate degree, and the highest arithmetic mean in the field of banking services was (4.23) with a moderate degree, and came in second place in the field of incentivizing (Zakat and Waqf) digitally with an arithmetic mean of (3.41) with a moderate degree, and came in third place in digital consumer finance with an arithmetic mean of (3.38) with a moderate degree, and came in fourth place in digital investment finance with an arithmetic mean of (3.37) with a moderate degree, and came in fifth place in Waqf with an arithmetic mean of (3.25) with a moderate degree, and in sixth and last place savings awareness under digital transformation with (3.21) arithmetic mean with a moderate degree. The study recommended that Jordan Islamic Bank should establish a department specialized in behavioral carrots to influence customers, in order to enhance the status of Islamic finance in line with scientific and technological developments and progress.
