Chapter 7: E-Inclusiveness in Business and Financial System: An Economic Perspective

According to G20, ‘Inclusiveness basically signifies the accessibility of the various resources (goods, services, and livelihoods) on a commercially viable basis to the economically vulnerable section of the society through making them part of the organizations' value chain as customers, retailers, distributors, and suppliers’. With the increased application of digital technology in every sphere of life, the concept of inclusiveness has moved to e-inclusiveness. So, the present chapter tried to investigate the conceptual journey from inclusiveness to e-inclusiveness from business and financial system aspects. Further, it presents an insight into how the e-inclusiveness aspect impacts the poverty level mainly from the developing country's perspective. The study also suggests that from the perspective of developed as well as developing economies, the public and private sector players strive to develop an effective financial system incorporating an inclusiveness aspect.