Social Responsibility Management System: How to Implement in a Textile Industry Company

The concern with Corporate Social Responsibility has been increasing both by academics and politicians, as well as by companies and people in general, associated with the future of the next generations. Companies and organisations are increasingly aware that a differentiating factor nowadays is to be socially responsible and consequently to be certified in this area, helping them to grow and increase their notoriety and competitiveness. Companies that create and implement a Social Responsibility Management System have several advantages: increased brand recognition and consequent turnover, increased sales, improved relationship with their employees, increased competitive advantage in the market and helps the world to become better, through practices and application of current standards (IMR, 2019). Given the above it is intended in this study to identify and describe the requirements necessary for the implementation of a Social Responsibility Management System, according to the NP 4469:2019 standard, in a company in the textile industry. As a result of this proposal of SGRS in a company of workwear and personal protective equipment manufacturing, it was possible to see that the management of social responsibility can be a resource and key element to achieve success, with commitment from management and participation of all employees in decisions taken to improve the future of the company.