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First page of The Socio-Economic Approach to Management within American
                                Companies

We spent a lot of time to understand the implementation subtleties of the SEAM approach. Thus, a case study on a transportation center will describe our intervention and serve as introduction to how we used the Socio-Economic Approach to Management. The focus of this case study is the first part of the SEAM approach. It concerns the process of change within the organization, a matter of facts, and the expert opinion that we built as interveners-researchers.

In our efforts to understand the implementation subtleties of the SEAM approach, this chapter presents a case study of a transportation center describing the intervention through a focus on the first part of the SEAM approach. The discussion examines the process of change within the organization, and the expert opinion that we built as interveners-researchers. The SEAM approach and intervention process, as this volume illustrates, also involves the search for hidden costs, which will be examined in a follow-up chapter by Alla Heorhiadi and Barbara Milon.

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