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Despite the increasingly significant role of technology and the popularity of social media among a new generation of employees, there are only a few studies related to the impact and benefits of utilizing social media as a human resource development (HRD) tool in organizations. There has been a major change in the number of organizations that consider using technology in their work process. This trend can be described

as moving away from a limited view of technology as a physical artifact with its own independent realm of action, and moving toward a systems-centered view that allows greater understanding of complexity, professional life world, and application driven by an organization’s vision for technology. (Benette, 2014, p. 263)

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