Chapter 6: Factors Impacting Employee Performance in a Chinese State-Owned Company

Job performance of employees has been a major area of study in human resources due to its important implications for organizational outcomes. This study examines the impact of job satisfaction, organizational commitment, ethical behavior, and emotional intelligence on the job performance of 236 employees in a Chinese state-owned steel company. The Chinese steel industry is the largest in the world and accounts for more than onethird of the world’s steel production. Regression results indicate that job satisfaction, organizational commitment, and emotional intelligence had a significant positive impact on job performance. Social desirability bias also impacted employees’ performance significantly. Self-reported ethical behavior and control variables (age, gender, education, and type of job) had no significant impact on job performance of the subjects. The study discusses how firms can use various human resource strategies to influence antecedents of job performance of Chinese employees.