Chapter 2: The Covid-19 Pandemic: Ten Lessons for the Future of Human Resource Management Research and Practice

The COVID-19 pandemic has been (and will continue to be) a catalyst for change, broadly defined. Such change has been especially felt in the workplace, and organizations have had to adapt human resource management (HRM) policies to account for various aspects of this crisis. In the spirit of focusing on “the changing nature of work,” in this chapter, we focus on 10 lessons learned from the pandemic that affect HRM, focusing on implications for both organizations and employees. We focus on those areas of HRM that are policy-focused, have been disrupted by the pandemic, and are likely to have long-lasting effects on how work is organized in the future. We also lay out a research agenda to “fill in” the gaps in our current knowledge about how the pandemic, and lessons learned therefrom, have shaped (and will continue to shape) the future of work.