Chapter 6: Human Resource 4.0: The AI-driven Revolution Redefining the Future of Talent

The digital upheaval augmented by the worldwide health crisis, forced the organizations to restructure the workplace, prioritize flexibility. Because of this rapid change, the business practices have become boundary less – be it culturally, operationally, and geographically driving toward developing agile work approach like remote working, leveraging e-commerce platforms and embracing digital communication tools. The HR role has become fundamental in managing and navigating these changes. The old-style HR practices were more stuck in face-to-face connections, but transitions to remote or hybrid work have made it necessary to develop comprehensive re-evaluation of practices and policies to ensure their efficacy in digital environment, encircling recruitment, performance management, employee engagement, learning and development (L&D).