Chapter 4: AI: Irrevocable Shift from Problem Solving-making to Problem Complexity Analysing

AI is a technology that has received the widest application in completely different spheres of human life due to the implementation of colossal opportunities to increase labour productivity (McKinsey, 2024). Many large corporations have set as their strategic goal the implementation of AI in most business processes, and corporations with the most advanced level of AI maturity are transforming their business, moving from the paradigm of ‘AI is the automation of individual elements of a business process’ to ‘What should my business process look like in the era of AI’ (Accenture, 2022). It can be said that AI methods have become so widely used largely due to the increase in the complexity of the tasks to be solved – they have confidently occupied the niche in which all previously invented methods for extracting information from data do not work so effectively (McKinsey, 2022).