Strategy and Managed Decline

FRONTIERS OF MANAGEMENT HISTORY

Edited by: Dr Kevin D. Tennent, University of York, UK; Dr Alex G. Gillett, University of York, UK

Frontiers of Management History focusses on new and emerging scholarship on management history, presenting innovative methodological approaches to study history, and new or disruptive ways of thinking about and theorising management and business history. The books within the series combine the craft of the business historian with the methodology of the social scientist, to offer interdisciplinary perspectives on the management history field, alongside theories, frameworks, critiques and applications for practice. Featuring a wide range of theoretical, empirical and historiographical contributions concerned with organisations from various sectors, the series creates a new space in which to engage a new generation of historians and social scientists, to contribute to the future direction of business, organisational and management history.

Previous volumes:

London Transport: A Hybrid in History 1905–1948

By James Fowler

The Red Taylorist: The Life and Times of Walter Nicholas Polakov

By Diana Kelly

The Emergence of Modern Hospital Management and Organisation in the World 1880s–1930s

By Paloma Fernández Pérez

Strategy and Managed Decline: London Transport 1948–87

BY

JAMES FOWLER

University of Essex, UK

United Kingdom – North America – Japan – India – Malaysia – China

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2021

Copyright © 2021 Emerald Publishing Limited

Reprints and permissions service

No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the publisher or a licence permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. Any opinions expressed in the chapters are those of the authors. Whilst Emerald makes every effort to ensure the quality and accuracy of its content, Emerald makes no representation implied or otherwise, as to the chapters’ suitability and application and disclaims any warranties, express or implied, to their use.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-80043-189-8 (Print)

ISBN: 978-1-80043-188-1 (Online)

ISBN: 978-1-80043-190-4 (Epub)

List of Figuresvii
Abbreviationsix
About the Authorxi
Acknowledgementsxiii
Chapter 1: Introduction1
Relevance Today1
Business History2
Transport History3
A Brief Overview of the Contents of This Book4
Theoretical Dilemmas5
Historical Arguments and Omissions7
Summary16
Chapter 2: Historical Overview 1948–198717
‘Goodbye Old Tram’: The LTE 1948–196217
‘A Collection of Placemen and Non-entities’: The LTB 1963–197024
‘An Albatross Around the Neck of London’s Ratepayers’: The LTE (1970–1983)25
‘Nationalisation by the Back Door’: LRT (1983–1987)30
Conclusions31
Chapter 3: Cars, Innovation and Finance33
Cars and Innovation33
Finance48
Chapter 4: Decline, Politics and Strategy59
Decline60
London Politics61
Pick and Ashfield’s Strategic Legacy65
Strategy 1948–197367
Alternative Strategies 1973–198769
Conclusion79
Chapter 5: After Ashfield: The Post-war Chairmen85
Leadership and the Post-war Chairmen of London Transport86
The Chairmen 1948–197888
The Chairmen 1978–198799
The Chairmen in Retrospect110
Chapter 6: Conclusions113
Explaining the Past113
Discerning the Future116
Afterword: A Brief Alternative History of London Transport 1948–1987118
Appendix 1: Competitors and Service Outputs121
Appendix 2: Financial Results135
Appendix 3: Governance147
References153
Index165
London Transport Bus Advert.12
Lord Latham.81
Sir John Elliot.81
Sir Alexander Valentine.81
Sir Maurice Holmes.81
Sir Richard Way.82
Sir Kenneth Robinson.82
Ralph Bennett.82
Sir Peter Masefield.82
Sir Keith Bright.83
Ralph Bennett in the 1978 Annual Report.109
The Board in 1991.109
BAAThe British Airports Authority
BBCBritish Broadcasting Corporation
CEOChief Executive Officer
GLCThe Greater London Council
LBCLeading Britain’s Conversation
LCCThe London County Council
LTLondon Transport
LRTLondon Regional Transport
LTBThe London Transport Board
LTPBThe London Passenger Transport Board
LTE (BTC)The London Transport Executive (British Transport Commission)
LTE (GLC)The London Transport Executive (Greater London Council)
MPMember of Parliament
NPMNew Public Management
PAPersonal Assistant
PA InternationalPersonnel Administration International Consulting Group
PRPublic Relations
SRThe Southern Railway
TfLTransport for London

Dr James Fowler is a Lecturer at The Essex Business School. His academic interests are in the fields of business, management and organisational history. He has published in the areas of disaster management, hybrid organisations, public governance and statistical accounting. His previous book in this series covers the history of London’s transport from 1905 to 1948.

I am very grateful to Kevin Tennent and Alex Gillett for giving me the chance to write this book. It has been a pleasure for me to do so and a very welcome respite from an otherwise grim year. I am also very grateful to Roy Edwards and David Turner for their continued background encouragement, and to Nathan Darroch and Leon Daniels for inspiring many of the background ideas. I would also like to thank David Bould for his editorial help, Tamara Thornhill and Melissa McGreechan at the TfL Archives as well as Caroline Warhurst at the LTM library and the LTM pictures team who allowed me access to all of the fascinating archival materials without which this book would not exist.