6: So What Approaches Do We Need to Adopt to Mitigate the Effect of Toxic Humans?

In this chapter, we will start to explore what kind of approaches we might need to take in order to mitigate the effect of toxic humans: in other words, what would we need to do to reduce the potential for a given organisational culture to enable the rise of toxic individuals, to manage toxicity when it occurs and then to deal with the effects of toxic behaviour?

Donald Sull and Charles Sull, co-founders of CultureX, have written extensively on toxicity in organisations, providing us with many fascinating insights from the research that they have conducted. Here's what CultureX focuses on in its work: