Chapter 1: Introduction

These above quotes capture the essence of the state of organizations and its leadership in more cases than not. Over the years too many organizations have promoted great and high productive individual contributors to the positions of management. The thinking has and unfortunately continues today, that if they are one of best workers, then it only makes sense that they’ll be a great boss. This is further highlighted in a Fast Company article titled “85% of new people managers receive no formal training” (Chamorro & Carucci, 2024), imagine almost 9 out 10 of those in a leadership position with no formal training taking responsibility for the most valuable resource of an organization, its workforce.