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Bernardete Sequeira
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Book Chapter

Telling the Tale of a 5-Star Hotel: The Servicescape Stories in Shaping Customers’ Experiences Online

Published: 21 January 2026
10.1108/978-1-83708-786-020261010
EISBN: 978-1-83708-786-0
ISBN: 978-1-83708-787-7
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Book Chapter

Heritage City Image Local Players' Perceptions

Series: Bridging Tourism Theory and Practice
Published: 04 March 2024
10.1108/S2042-144320240000014011
EISBN: 978-1-83797-176-3
ISBN: 978-1-83797-177-0
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