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Katerina Berezina
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Book Chapter

Embedded Questions in Online Survey Email Invitations: The Impact on Response Rate and Quality

Published: 13 April 2022
10.1108/978-1-80117-546-320221006
EISBN: 978-1-80117-546-3
ISBN: 978-1-80117-547-0
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Book Chapter

Robots, Artificial Intelligence, and Service Automation in Restaurants

Published: 14 October 2019
10.1108/978-1-78756-687-320191010
EISBN: 978-1-78756-687-3
ISBN: 978-1-78756-688-0
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