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Magdalena Petronella (Nellie) Swart
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Book Chapter

Making Conferences a Success: Perspectives of a Meetings Professional

Series: Bridging Tourism Theory and Practice
Published: 08 November 2019
10.1108/S2042-144320190000011016
EISBN: 978-1-78769-809-3
ISBN: 978-1-78769-810-9
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Book Chapter

Providing Service Quality and Customer Care in Tourism Businesses

Published: 11 July 2018
10.1108/978-1-78743-529-220181007
EISBN: 978-1-78743-529-2
ISBN: 978-1-78743-530-8
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Book Chapter

Monitoring and Assessing Business Performance in Tourism: The Case of Hospitality Business

Published: 11 July 2018
10.1108/978-1-78743-529-220181008
EISBN: 978-1-78743-529-2
ISBN: 978-1-78743-530-8
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Book Chapter

Proposing an Experiential Value Model within the Context of Business Tourism

Published: 09 November 2016
10.1108/978-1-78635-290-320161019
EISBN: 978-1-78635-289-7
ISBN: 978-1-78635-290-3
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