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Ursula Lutzky
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Book Chapter

Crisis Communication at the Intersection of Responsibility and Consumer Engagement Opportunity: A Case Study of Ryanair Tweets During the COVID-19 Pandemic

Series: Advances in Public Relations and Communication Management
Published: 31 May 2024
10.1108/S2398-391420240000007004
EISBN: 978-1-83549-592-6
ISBN: 978-1-83549-593-3
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