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Book cover for Emotions and Service in the Digital Age

Emotions and Service in the Digital Age

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-9791202016
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

Prelims

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016019
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

Introduction: Emotions and Service in the Digital Age

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016024
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

What the Digital Age Is and Means for Workers, Services, and Emotions Scholars and Practitioners

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016003
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

References

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

Technologically Altered Realities: A Realm for New Emotions Research, Training, and Management Possibilities

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016004
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

References

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

The Evolution Is Now: Service Robots, Behavioral Bias and Emotions

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016005
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

References

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

Focusing on the Human Element: Effective Coaching in the Digital Age

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016006
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

References

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

Section

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

Development and Evaluation of an Online Coaching Model for Medical Students' and Doctors' Mental and Physical Well-being Management

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016007
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

References

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
Add to Citation Manager for References
Book Chapter

Leaders' Emotion Expressions in Digital Communication: Social Distance in Leader–Follower Relationships

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016009
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

References

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

Opportunities, Tools, and New Insights: Evidence on Emotions in Service from Analyses of Digital Traces Data

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016011
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

References

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
Add to Citation Manager for References
Book Chapter

Can Care and Cure Coexist in Age of Internet Influenced Healthcare? Psychological Androgyny and Interpersonal Competence in Indian Doctors

Series: Research on Emotion in Organizations
Published: 19 October 2020
10.1108/S1746-979120200000016012
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
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Book Chapter

References

Series: Research on Emotion in Organizations
Published: 19 October 2020
EISBN: 978-1-83909-259-6
ISBN: 978-1-83909-260-2
Add to Citation Manager for References
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