..., this chapter also presents evidence on emotional labour ( Hochschild, 2012 ) and safety work ( Vera-Gray, 2017 ). Public sphere sexual harassment safety work emotional labour Habermas Hochschild Introduction The growth and application of technologies to complete tasks that were traditionally undertaken...

... technologies non-surgical cosmetic procedures cosmetic entrepreneurship emotional labour beauty aesthetic medicine Introduction Medical aesthetic procedures have grown in global popularity in recent decades. In 2023, approximately 35 million procedures were undertaken worldwide, of which 19.2 million...

... as a concept and in the experience of workers – beyond the pandemic. Essential work essentiality of work emotional labour care work intersectionality precarity and precarious work settings inessential workers Introduction The COVID-19 pandemic prompted new reflections on the meanings of essential...

... – and inflames questions about whether or not we can trust each other. Post-truth modernity reflexivity institutional trust interpersonal trust emotional labour primary emotions Background In modern times, trust is an inherent feature of social life. We must rely on others because we cannot possibly have...

... of emotional labour theories and professional agency theories. Findings showed that classroom teaching and the professional learning community activities were two typical settings in which the teachers experienced the most intensive emotions. Most Shanghai teachers managed their momentary emotions by either...

... display of emotions create a form of trust and confidence in the other members of the fragile school community and parents, which is significant in demonstrating the impact of local needs. School leadership emotional labour emotional regulation culture Turkey Syrian students Temporary Education...

... in research about the partnership. As alluded to above, gaining physical access to the field was not an issue for me, however, establishing and maintaining field relations with partners became an ongoing site of emotional labour. What I hadn’t realised was how linked our life courses would become over...

...Abstract This study examines the relationship between emotional labour and burnout and the moderating effect of emotional intelligence on this relationship. The survey was conducted at several tourism and hospitality organizations in Florida, USA. The results show that both acting strategies...

... to think again and see what I can adjust, so that they can make▒…▒a little bit of achievement. Teachers’ ‘Emotional Rules’ for Dealing with Failure This work presents a ‘thick description’ ( Geertz, 1993 ) of dealing with failure through the conceptual lens of emotional rules and emotional labour...

... of multiple relationships and the constraints of the responsibilities placed upon them can we fully appreciate the magnitude of the endeavour. Teacher emotion emotion regulation emotion work emotional labour Emotion and Emotion Regulation Emotions and emotion regulation are still somewhat elusive concepts...

...The emotions of the aspirant leader are underexplored. In this chapter, we detail how aspirants experience the transition from teacher to leader and report on the kinds of emotional labour associated with the transition. This was examined during events of high emotional arousal for 130 school...