... are appropriately assessed and, through that, encouraged. An important question then is: what are appropriate indicators for the broadening assessment of academic activities? The risk in this context is the use of proxy indicators, particularly quantitative indicators, for quality and impact. Well-known examples...

...Abstract This chapter takes a critical look at the use of quantitative indicators, operationalised in tools such as a Balanced Scorecard (BSC), in public sector management. The selection of information on which to manage an organisation is a difficult question for any organisation; however...