– This paper aims to analyze the mechanisms of knowledge capitalization, sharing and creation through the information systems between actors of a collaborative R&D project within a cluster.
– Qualitative approach based on case study mobilizing the following research tools: semi-structured interviews, documentary study and direct observation.
– Better understanding of the dynamics of knowledge capitalization, sharing and creation in firms via the R&D projects within clusters.
– The case study may help companies to better manage its R&D projects through an optimization of KM practices. This can increase their innovative capacity through improved understanding of factors that can stimulate or inhibit knowledge capitalization, sharing and creation.
– The theoretical framework, especially the SECI model and the KBV approach seems to be useful to improve the understanding of KM practices in the context of collaborative R&D projects. This understanding may allow developments at the companies' ability to innovate through knowledge creation.
