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Journal Articles

A performance measurement system for change initiatives: An action research study from design to evaluation

Open Access
Dag Naslund, Andreas Norrman
Journal: Business Process Management Journal
Business Process Management Journal (2019) 25 (7): 1647–1672.
https://doi.org/10.1108/BPMJ-11-2017-0309
Published: 14 August 2019
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Journal Articles

Lean, six sigma and lean sigma: fads or real process improvement methods?

Available to Purchase
Dag Näslund
Journal: Business Process Management Journal
Business Process Management Journal (2008) 14 (3): 269–287.
https://doi.org/10.1108/14637150810876634
Published: 06 June 2008
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