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Keywords: Adoption
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Journal Articles
Business Process Management Journal (2026) 32 (4): 1484–1509.
Published: 04 August 2025
... Emerald Publishing Limited Licensed re-use rights only Continuous improvement Implementation Adoption Lean Six sigma Operational excellence Organizations pursue continuous improvement (CI) and optimize processes to improve the quality of their products and/or services (Hietschold...
Journal Articles
Business Process Management Journal (2025) 31 (2): 686–707.
Published: 16 September 2024
...Ramzi El-Haddadeh; Adam Fadlalla; Nitham M. Hindi Purpose Despite the considerable hype about how Big Data Analytics (BDA) can transform businesses and advance their capabilities, recognising its strategic value through successful adoption is yet to be appreciated. The purpose of this paper...
Journal Articles
Journal Articles
Journal Articles
Business Process Management Journal (2019) 25 (5): 1164–1190.
Published: 28 November 2018
..., technology-oriented approach. In particular, BPO claims that organisations must also adopt an organisational culture and structure that support process improvements. Given this relatively recent recognition, little research exists on why such orientations are important and what is more important...
Journal Articles
Business Process Management Journal (2019) 25 (3): 495–511.
Published: 10 August 2018
...Paul Brous; Marijn Janssen; Paulien Herder Purpose Managers are increasingly looking to adopt the Internet of Things (IoT) to include the vast amount of big data generated in their decision-making processes. The use of IoT might yield many benefits for organizations engaged in civil infrastructure...
Journal Articles
Business Process Management Journal (2015) 21 (3): 517–540.
Published: 01 June 2015
...Mithu Bhattacharya Purpose – The purpose of this paper is to develop a research model that links Radio Frequency Identification (RFID) adoption issues with established technology adoption stages suggested by Rogers theory of diffusion of innovation (DOI). The research model proposed in this study...
Journal Articles
Business Process Management Journal (2014) 20 (5): 752–772.
Published: 26 August 2014
...Mohammad Alamgir Hossain Purpose – In the literature, a number of models have been developed that explain the adoption behavior of a technological innovation. Similarly, most research explaining the continuance behavior of an information system (IS) ignores the adoption processes. It is observed...
Journal Articles
Business Process Management Journal (2014) 20 (3): 480–501.
Published: 27 May 2014
...Peter Ekman; Peter Thilenius; Torbjörn Windahl Purpose – Research has shown that companies focus their internal processes when they adopt enterprise resource planning (ERP) systems. However, the ERP systems need to expand their functionality to include customers and suppliers (with e-commerce...

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