... on the business risks of social media usage were examined and integrated with classifications identified in a Delphi study. The authors empirically demonstrate how the determined risks are prioritized and how decision-makers may decide to manage risks effectively based on the analytical hierarchy process (AHP...

..., tour finance supply chain. Data were collected from 195 samples of experts of each component of the supply chain to identify the weight pairwise and criteria on each tourism component. The study also adopted analytical hierarchy process (AHP) technique to rank the dimensions of service performance...

..., 1982). Zero-one goal programming (ZOGP) methodology has been used in combination with analytic hierarchy process (AHP) (Schniederjans and Wilson, 1991 ; Schniederjans and Garvin, 1997 ; Kwak and Lee, 1998 ; Badri, 1999 ; Lee and Kwak, 1999 ; Zhou et al., 2000) and analytic network process...

... all stake holders that quantitatively ranks different alternatives for lean improvement opportunities. It appears that the selection of lean projects by a structured decision-making methodology, such as the analytical hierarchy process (AHP), has not received enough academic attention despite its...

... for developing retention strategy and processes, and convert the less profitable into profitable corporate accounts. Design/methodology/approach – This study innovatively apply the well-known techniques including CRM and relationship marketing models, fuzzy analytic hierarchy process (FAHP), and technique...

... a structural equation modeling and an analytical hierarchy process, which the method confirmed and proved the construction of the framework and identified the important key performance indicators of the chain from different supply chain members’ point of views. Findings – The results showed...

... for the enterprise. The analytical hierarchy process (AHP) technique has been applied complementarily with this framework to prioritize ERP customization choices. Design/methodology/approach – Based on empirical literature, the paper proposed an ERP customization framework anchored on the customer's...

... with value ranges from 0 to 100 percent. Design/methodology/approach A tree‐like structure was built to represent service recovery. This structure was weighted according to the degrees of each dimension's relative importance using the analytic hierarchy process (AHP) method. After construction...

... ”, International Journal of Project Management , Vol. 19 No. 1 , pp. 19 ‐ 27 . Bhagwat , R. and Sharma , M.K. (2007), “ Performance measurement of supply chain management using the analytical hierarchy process ”, Production Planning & Control , Vol. 18 No. 8 , pp. 666 ‐ 80...

..., highlighting the importance of project selection in Six Sigma deployment, which is an area of extreme importance that has been less researched in the past. The paper, through a real‐life case study, proposes a hybrid methodology, which combines the analytical hierarchy process and the project desirability...

...Mohammed Khurshid Khan; Dermawan Wibisono Purpose This paper aims to present a hybrid knowledge based (KB) – analytic hierarchy process (AHP) – gauging absence of pre‐requisite (GAP) analysis of performance measurement system (PMS) expert system (ES) model. Design/methodology/approach...

..., the analytic hierarchy process, and business process modeling using the IDEF0 method. Findings An illustrative example that applies the methodology to a semiconductor manufacturing facility is presented in the paper. The company used the results to analyze a process improvement. Research limitations...