... and challenging environments. It developed a knowledge-enabled customer-centric competitiveness strategy (KCCS) model that integrates four pillars: business process reengineering (BPR), knowledge management (KM), customer relationship management (CRM) and competitiveness strategy. It also proposed a BPR model...

...Innocent Musonda; Chioma Sylvia Okoro Purpose Business process re-engineering (BPR) initiatives are complex endeavours which require many factors to ensure success. However, most studies focus on the organisational processes and improvement within the organisation itself and less on the project...

...Kamal K. Mukherjee; Laura Reka; Rudina Mullahi; Keldi Jani; Jonida Taraj Purpose Despite widespread adoption of business process reengineering (BPR) for better delivery efficiency of public services, a structured approach continues to elude the most value-adding phase of BPR: business process...

... Emerald Publishing Limited Licensed re-use rights only BPR AHP Offshoring Agile project management MoSCoW The business environment is becoming more dynamic and uncertain. As stated by Contractor et al. (2010) to pursue changes it is necessary continuously innovate in a short...

.... There is little literature that provides a comprehensive view on the current status of BPM among Saudi Arabia organizations. A study by Nader Abdul-Hadi et al. (2005) surveyed 33 organizations in the construction industry for the barriers affecting business process re-engineering (BPR) implementation...

...Namchul Shin; Donald F. Jemella Previous researchers have investigated the principles of business process reengineering (BPR) and how firms approach this process. However, previous research makes no distinction among BPR projects in different organizational contexts. The present research...

... annual goals for programs and to measure the performance of the programs in achieving those goals. © MCB UP Limited 2002 BPR Public sector Implementation Business process management is as old as the discipline of industrial engineering. Localized implementations of process...

..., it will be required to monitor both to get a complete diagnosis of the team performance. Team performance could be improved by identifying, monitoring and improving individual performance that contributes to the achievement of the desired team outcomes (Zigon, 1999). © MCB UP Limited 2002 BPR Management...

...Fu‐Ren Lin; Meng‐Chyn Yang; Yu‐Hua Pai Among different BPR strategies and methodologies, one common feature is to capture existing processes and represent new processes adequately. Business process modeling plays a crucial role on such effort. This paper proposes a generic structure for modeling...

...Christian Koch This article analyses enterprise resource planning (ERP) as a tool for realising business process reengineering (BPR) in manufacturing. It combines theories from organisational sociology and management with technology‐analysis. Change is viewed as involving choice and coalition...

... and Ungson, 1991). Resource management Knowledge management Corporate culture BPR Modelling Organizational change In this paper we focus on problems that may arise after enterprise resource planning (ERP) systems have been implemented – the in‐use phase as we will refer to it. Various...

... systems Implementation BPR Single vendor‐based enterprise resource planning (ERP) systems dominate the IT landscape but have proved problematic for some organisations. ERP systems are generally implemented to overcome the maintenance difficulties associated with custom developments as they offer...

..., we were able to devise a set of ten lessons to help others transform successfully. Two important lessons stand out above the rest. First, execution of a carefully developed change plan separates the high performers from less successful BPR projects. Second, recognition that dealing with change...

... a standard performance model. © MCB UP Limited 2001 Performance Higher education BPR Process management model In the instance of the current study, the diverse literature on employee performance systems provides a wide variety of organizing principles and salient theories...

... the role of re‐engineering is taken into consideration within the scope of total quality management. The goal of this study is to propose a new process model for a five‐star hotel. © MCB UP Limited 2001 TQM BPR Innovation Hotels Simulation By comparison with other countries...

... a holistic perspective; and extend STS to better address non‐linear, knowledge intensive, and complex processes. The process analysis methodology is titled Modified Sociotechnical Systems (MoSTS) process analysis (Figure 1). It is complementary to traditional BPR and STS approaches...

... of material on how a process‐based Reengineering project can be applied to an FE college. A comparative analysis of the key change issues facing FE colleges and the key elements of business process reengineering (BPR), revealed a commonality in key areas namely: customer focus – a key element of BPR...

... driving forces, but their fast mutation and turmoil are making them unpredictable. Companies have to radically alter their strategic and process goals to keep up with this volatile market. In this turbulent environment, business process reengineering (BPR) has evolved as the most promising approach...

... initiatives and policies of the enterprise with the operations, thus providing an effective means of translating strategic business goals to real time planning and control. © MCB UP Limited 2000 Resource management BPR Information technology Computer software The business environment...

..., which has served as a supporter and advocate for the adoption of EDI within the automotive supply chain. © MCB UP Limited 2000 BPR Automotive industry Supply chain EDI Achieving efficiency within a supply chain can be a competitive imperative within a particular industry...