... and challenging environments. It developed a knowledge-enabled customer-centric competitiveness strategy (KCCS) model that integrates four pillars: business process reengineering (BPR), knowledge management (KM), customer relationship management (CRM) and competitiveness strategy. It also proposed a BPR model...

...Innocent Musonda; Chioma Sylvia Okoro Purpose Business process re-engineering (BPR) initiatives are complex endeavours which require many factors to ensure success. However, most studies focus on the organisational processes and improvement within the organisation itself and less on the project...

...Kamal K. Mukherjee; Laura Reka; Rudina Mullahi; Keldi Jani; Jonida Taraj Purpose Despite widespread adoption of business process reengineering (BPR) for better delivery efficiency of public services, a structured approach continues to elude the most value-adding phase of BPR: business process...

... (BPR) that represents the process improvement of a pre-existing process. As stated by Hammer (1990) , Davenport and Short (1990) , BPR is the role that process management can play in creating sustainable competitive advantage (O’Neill and Amrik, 1999). The concept of BPR as a tool is to achieve...

... to 850 million SAR (Figure 2). BPR BPM Business excellence Work flow Process maturity BPTrend The technological advancements of the last decade have driven organizations to occasionally invent new business models to stay ahead in the competition race. To cope with such important...

... redesign and the development of performance measures, to improve the management of information resources. This extends process management to include the private sector concept of business process improvement[5]. © MCB UP Limited 2002 BPR Public sector Implementation Business...

...Namchul Shin; Donald F. Jemella Previous researchers have investigated the principles of business process reengineering (BPR) and how firms approach this process. However, previous research makes no distinction among BPR projects in different organizational contexts. The present research...

... with the work that an EFQM winning organisation (2000 European Quality Award prize winner) carried out in order to re‐engineer its organisation towards a structure based on processes and teams. © MCB UP Limited 2002 BPR Management Teams Performance management Case studies This paper...

...Fu‐Ren Lin; Meng‐Chyn Yang; Yu‐Hua Pai Among different BPR strategies and methodologies, one common feature is to capture existing processes and represent new processes adequately. Business process modeling plays a crucial role on such effort. This paper proposes a generic structure for modeling...

...Christian Koch This article analyses enterprise resource planning (ERP) as a tool for realising business process reengineering (BPR) in manufacturing. It combines theories from organisational sociology and management with technology‐analysis. Change is viewed as involving choice and coalition...

... little product experience. A small number of contract programmers were also used. Internal personnel managed organisational change, as they knew the culture. © MCB UP Limited 2001 Resource management systems Information systems Implementation BPR Single vendor‐based enterprise...

... or the nation(s) in which the organization operates. Memory contents may be stored in one or more different retention media; these are discussed in the next subsection. © MCB UP Limited 2001 Resource management Knowledge management Corporate culture BPR Modelling Organizational change...

..., we were able to devise a set of ten lessons to help others transform successfully. Two important lessons stand out above the rest. First, execution of a carefully developed change plan separates the high performers from less successful BPR projects. Second, recognition that dealing with change...

... the role of re‐engineering is taken into consideration within the scope of total quality management. The goal of this study is to propose a new process model for a five‐star hotel. © MCB UP Limited 2001 TQM BPR Innovation Hotels Simulation By comparison with other countries...

... goals; 3. (3) furnish clear measurements; 4. (4) encourage employee involvement; and 5. (5) provide process clarity and feedback. © MCB UP Limited 2001 Performance Higher education BPR Process management model Designing and implementing systems that focus...

... driving forces, but their fast mutation and turmoil are making them unpredictable. Companies have to radically alter their strategic and process goals to keep up with this volatile market. In this turbulent environment, business process reengineering (BPR) has evolved as the most promising approach...

... of material on how a process‐based Reengineering project can be applied to an FE college. A comparative analysis of the key change issues facing FE colleges and the key elements of business process reengineering (BPR), revealed a commonality in key areas namely: customer focus – a key element of BPR...

... STS to better address non‐linear, knowledge intensive, and complex processes. The process analysis methodology is titled Modified Sociotechnical Systems (MoSTS) process analysis (Figure 1). It is complementary to traditional BPR and STS approaches in that it provides an holistic and balanced...

... BPR Automotive industry Supply chain EDI Achieving efficiency within a supply chain can be a competitive imperative within a particular industry. For a firm, its supply chain can be viewed as an entity that operates competitively relative to other supply chains. Nowhere is this more...

... or individuals). Hence, EPP as a business tool seamlessly integrates the strategic initiatives and policies of the enterprise with the operations, thus providing an effective means of translating strategic business goals to real time planning and control. In the majority of cases, IT powers BPR. Previously...