..., regulatory and environmental) interlocked with 22 sub-barriers impacting the level of AI adoption in credit risk assessments in the banking sector. The findings indicate that organizational factors (0.227) are the most important, followed by environmental (0.189), regulatory (0.177), economic (0.171...

... of their existing BCM processes. Through the examination of the banking sector of the United Arab Emirates, the purpose of this paper is to address the need for a BCM maturity model. Design/methodology/approach A tailored BCM maturity model was developed using a two‐stage approach; the first stage...