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Keywords: Benefits of productisation
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (8): 85–105.
Published: 23 September 2021
... and effectiveness by understanding the benefits of productisation. Understanding service productisation can support the effective management of business processes and work towards prosperity in the service business. Originality/value The study is the first one to analyse the benefits of service productisation...
