... device to organize and analyse the data collected from Nordea bank. Dr Aihie Osarenkhoe can be contacted at: aoh@hig.se © Emerald Group Publishing Limited 2015 Performance Change management Alliances Best practice Business process re-engineering Cross-functional integration...

...). Central government Government policy E‐government Web sites Best practice Public sector Empirical study Internet Information technology Glosary of terms Confidence level degree of certainty that statistical comparisons are valid. Control variable variable held constant in order...

... scale was sent to five experts in human resources, process, and information technology in order to test the content validity of the measures. © Emerald Group Publishing Limited 2011 Business process reengineering Strategic objectives Best practice Change management...

... Business process re‐engineering Process management Best practice Business process management (BPM) has taken hold in industry, as more than 80 percent of the leading organizations worldwide have actively engaged in some type of BPM program (Towers and Schurter, 2005). Although BPM has roots...

... leader. LG(l) : The learning and growth sub‐group leader. FG(l) : The financial sub‐group leader. Next, we determine a voting power weight to each of the four e‐BPM perspectives as follows: Equation 2 where: Business process reengineering Best practice Balanced...

.... As such, it fills in part an existing gap in knowledge. © Emerald Group Publishing Limited 2007 Process management Best practice Optimization techniques Surveys Although the focus on the business process is now a widely accepted industrial attitude, business process redesign (BPR) in practice...

... problems arise in connection to using best practices: how to find a best practice that suits particular purposes, and how to ensure that the process from the best practice has the same nature as the process under re‐engineering. The purpose of this paper is to address these issues. Design/methodology...