... Business process Management SMEs In the modern digital age, ensuring organizational sustainability has taken centre stage, as it is crucial not only for economic vitality but also for bolstering social and environmental performance (Shah et al., 2024). This urgency gains further...

... exploration. This could include details about the product’s origin, production methods and nutritional information. Such technology and innovation can change the business process management landscape of food-product distribution process. Not many studies are available which examine customers’ interest...

... Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Robotic process automation Resource-based view Business process Artificial intelligence Information systems Digital strategy Viewed as powerful internal aspects of a company, organizational...

...Tomás Lopes; Sérgio Guerreiro Purpose Testing business processes is crucial to assess the compliance of business process models with requirements. Automating this task optimizes testing efforts and reduces human error while also providing improvement insights for the business process modeling...

...Kateryna Kubrak; Fredrik Milani; Alexander Nolte Purpose When improving business processes, process analysts can use data-driven methods, such as process mining, to identify improvement opportunities. However, despite being supported by data, process analysts decide which changes to implement...

...-)design of an organization's business processes and their successful execution. This study reviews and synthesizes the existing body of literature to guide organizations in systematically moving from a business model design to the implementation and operation of the business model through their underlying...

...Innocent Musonda; Chioma Sylvia Okoro Purpose Business process re-engineering (BPR) initiatives are complex endeavours which require many factors to ensure success. However, most studies focus on the organisational processes and improvement within the organisation itself and less on the project...

...Rafael Belchior; Sérgio Guerreiro; André Vasconcelos; Miguel Correia Purpose The complexity of business environments often causes organizations to produce several inconsistent views of the same business process (BP), leading to fragmentation. BP view integration attempts to produce an integrated...

... 02 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Business process Change management Sales and operations planning S&OP process Adoption Key enablers The sales and operations planning (S&OP) process is considered...

...Julia A.M. Reif; Katharina G. Kugler; Mariella T. Stockkamp; Selina S. Richter; Valerie M. Benning; Lina A. Muschaweck; Felix C. Brodbeck Purpose Traditional approaches to business processes and their management consider the “people dimension” as an antecedent of process performance. The authors...

... outcomes that can be achieved. Design/methodology/approach Adopting a single, exploratory and critical case study methodology, this paper analyzes a global distributed company, Automattic Inc., to provide in-depth and rich insights on successful business process management in the human resources (HR...

...Maria Istela Cagnin; Elisa Yumi Nakagawa Purpose The main purpose of this work is to overcome the difficulty to manage large, dynamic business processes formed from the complicated interplay of business processes of distinct organizations, which take part of strategic alliances of organizations...

... questions of our review are as follows. Business process BPMN Process model quality Process modeling guidelines Process models are important aids for learning, analysis, improvement and communication of a business process (Rittgen, 2010). A business process (also called process in this text...

...Emanuel Soares Ponciano; Creusa Sayuri Tahara Amaral Purpose The purpose of this paper is to present the factors that form the innovation environment in the Business Process Outsourcing (BPO) sector, from a case study in a Brazilian multinational company operating in the Information...

...Sérgio Guerreiro Purpose The purposes of this paper are: (1) to identify what types of business process operation controllers are discussed in literature and how can they be classified in order to establish the available body of knowledge in the literature, and then, (2) to identify which concepts...

...Ayesha Afzal; Basit Shafiq; Shafay Shamail; Nabil Adam Purpose This paper reviews existing business process (BP) modeling languages that are widely used in the industry as well as recent research work on modeling and analysis of BPs in the service-oriented environment and Internetware-based...

...Mauricio Uriona Maldonado; Matheus Eduardo Leusin; Thiago Carrano de Albuquerque Bernardes; Caroline Rodrigues Vaz Purpose Business process management (BPM) and lean management (LM) are both recognized for improving organizational performance through continuous improvement, yet their similarities...

... of the project team. Design/methodology/approach The methodology used to carry out the reengineering of the software development process is Hammer and Champy, which consists of six stages: introduction to the current situation of the company and the need for change; identification of the business processes...

... 2019 31 05 2019 04 07 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Organizational structure Business process Process view Decoupling Institutional complexity In order to survive and succeed in current complex...

...Enrico Battisti; S.M. Riad Shams; Georgia Sakka; Nicola Miglietta Purpose The purpose of this paper is to improve understanding of the integration between big data (BD) and risk management (RM) in business processes (BPs), with special reference to corporate real estate (CRE). Design...