... © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Business process innovation Generative artificial intelligence Green process management Sustainable business models Digital transformation Tourism SMEs National Statistical Science Research...

...Muddassar Sarfraz; Kausar Fiaz Khawaja; Zarmina Waheed Purpose This research aims to elucidate the interplay between implementing digital strategies, adopting big data analytics–artificial intelligence (BDAAI), and business process innovation, with a particular emphasis on assessing the moderating...

... be seen at http://creativecommons.org/licences/by/4.0/legalcode Artificial intelligence IT business value Firm performance Business process automation Business process innovation Organisational learning BPM capabilities Business process performance While Artificial Intelligence (AI...

...Dara G. Schniederjans Purpose The purpose of this paper is to assess the role of business process innovation on the relationship between social quality management (SQM) and supply chain performance. To address this issue, this paper distinguishes SQM from soft quality management. This paper...