... 2025 Emerald Publishing Limited Licensed re-use rights only The contributions of this study are three-fold: Prioritization of guidelines Business process modeling Model understandability Modeling guidelines BPMN AHP The Business Process Model and Notation (BPMN) is a widely...

... systems Business process modeling Knowledge management Sensitive business process Core domain ontologies Modern enterprises operate in increasingly dynamic and competitive environments characterized by saturated markets, evolving customer demands, and heightened competition. To address...

... the quality of business process models (BPMs) by exploiting the domain knowledge provided by large language models (LLMs). Among these models, ChatGPT stands out as a notable example of an LLM capable of providing in-depth domain knowledge. The lack of coverage presents a limitation in each approach...

... of the processes. Knowledge management Business process modeling Sensitive business process Modeling approaches and languages BPMN 2.0.2 Nowadays, modern and successful organizations have become aware of the necessity to identify and model their sensitive business processes (SBPs) in order...

... help to document and to discuss such processes. However, depicting variability in graphical process models using standardized languages, such as Business Process Model and Notation (BPMN), can lead to large and complicated diagrams that medical staff who do not have formal training in modeling...

...Pedro Antunes; José A. Pino; Mathews Nkhoma; Nguyen Hoang Thuan Purpose Business process modeling faces a difficult balance: on the one hand, organizations seek to enact, control and automate business processes through formal structures (procedures and rules). On the other hand, organizations also...

... three views in different abstraction levels and using well-known techniques in industry and academia, mainly those from Business Process Model and Notation (BPMN). For this, M-PoP presents three main steps: identification of PoP elements, modeling of PoP, and verification of PoP models. To evaluate M...

.... Design/methodology/approach This work is based on the Design Research Methodology approach and includes four phases: (1) a literature review on the main business process modeling standards and their ability to take into account the specificities of Industry 4.0; (2) the identification of the attributes...

...Ahmet Coşkunçay; Onur Demirörs Purpose From knowledge management point of view, business process models and ontologies are two essential knowledge artifacts for organizations that consume similar information sources. In this study, the PROMPTUM method for integrated process modeling and ontology...

...Luiz Paulo Carvalho; Claudia Cappelli; Flavia Maria Santoro Purpose This research work aims to expose the detailed construction of a framework for translation between Business Process Modeling and Notation (BPMN) and a citizen process language, named GERAL, so that BPMN and modeling non-experts...

...Dae-Kyoo Kim; Yeasun K. Chung Purpose The authors use the extension mechanism provided by the Business Process Model and Notation (BPMN) to define roles, which allows roles to be fully aligned with the BPMN standard. The authors describe how a pattern can be defined in terms of roles and present...

...Rafael Batista Duarte; Denis Silva da Silveira; Vinícius de Albuquerque Brito; Charlie Silva Lopes Purpose Business process modeling can involve multiple stakeholders, so it is natural that problems may occur during the designing and understanding processes. One way to perceive these problems...

...-making activities related to the provision of sensitive public services such as credit collection. Originality/value Business process modelling should address some key fragilities of traditional modeling processes, especially in the public sector. This paper develops a novel systemic conceptual model...

...Elias Mturi; Paul Johannesson Purpose The purpose of this paper is to provide a model for semantically annotating business process models stored in a repository. The purpose of the model is to facilitate the searching of process models, to support navigating the process model repository...

... costs for the redesign of one process than manual process redesign, especially considering the amount saved due to automatization in the phases of analysis and modeling. Semantic business process management Automated process redesign Business process modeling Optimization model Business process...

... perspective. This paper aims to address these issues. Design/methodology/approach By combining the market‐oriented approach, service blueprinting, with the syntax of business process modeling, the authors introduce a method that visualizes and analyzes processes simultaneously from the company's...