...Marie-Therese Christiansson; Olof Rentzhog Purpose Despite many efforts within organizations toward business process orientation (BPO), research on real-world experiences remains in its infancy. The purpose of this paper is to redress the existing knowledge gap by analyzing a Swedish public...

... 2018 18 02 2019 17 04 2019 16 05 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Capability Assessment Scale development Critical success factors Business process orientation Measurement instrument The business...

... Bruin and Rosemann, 2007 ; vom Brocke et al., 2014 ; Willaert et al., 2007) or comprehensive (Kohlbacher, 2010) BPM approach, also known as business process orientation (BPO) (McCormack and Johnson, 2001 ; Van Looy et al., 2011), which supplements the traditional...

... This is the first comprehensive empirical study that separately measures business process orientation with respect to four core supply chain processes (planning, sourcing, making, and delivering) and assesses the impact of each core process on various dimensions of supply chain performance. 12 07 2016 22...

...Tobias Roeser; Eva-Maria Kern Purpose – The purpose of this paper is to conduct a literature review to provide an overview of surveys focussing on business process management (BPM)/business process orientation (BPO) or on BPM-related topics in order to describe the status quo, uncover trends...