... exist between knowledge management and daily operations. Continuous knowledge acquisition – from logs, problem-solving and experimentation – requires high autonomy for “knowledge workers” to create and apply knowledge effectively. Business processes Knowledge management Agile thinking...

... investors. Despite many efforts within firms towards business process efficiency, research on comprehensive strategies embedding digital tools is still in the early stages. This study examines how environment-friendly and sustainable investors across the European Union (EU) can leverage technology...

... analysis was utilized to analyze the data. Findings The CKOs’ insights reveal that the degree of “superposition and overlap” between KMPs and business processes is pivotal to the effectiveness of both knowledge management (KM) and business operations. The study introduces the concept of “transparent KM...

... in studies about data market and data suppliers (Muschalle et al., 2013 ; Schomm et al. (2013) . Data monetization Business processes Value-added chain Companies currently face a significant surge in data volume originating from suppliers, customers, operations, stakeholders...

...Thuy Thi Cam Nguyen; Anh Thi Hong Le; Cong Van Nguyen Purpose Although there are many efforts within organisations to improve the financial performance of business processes, the results of studies on the impact of internal factors on the financial performance of business processes...

...Janne Harkonen Purpose The study aims to explore the benefits of service productisation to provide further understanding on the productisation concept as support for business processes and service management. The concept has been deficiently discussed regardless of the potential significance...

...Anna Schmitt; Sabrina Hörner Purpose Numerous approaches from the field of economics already exist for the improvement of business processes. In the field of software development, work has been done on improving development processes. For years, the focus here has been on agile approaches...

... of a firm’s service-oriented strategy. Findings The findings show that in order to cater for changes, organizations have to manage and adapt the coherence of the determinants’ business services, business processes and knowledge sharing continuously. Moreover, the results show that a service-oriented...

... is integrated into the organisation's management . This approach is based on the structure of IC developed by Lentjušenkova and Lapina (2016). In this structure, business processes are the IC component that unites the other three ones – human capital, technologies and intangible assets. The study has used...

...José-Luís Pereira; João Varajão; Robbie Uahi Purpose The purpose of this paper is regarding the execution of business processes by Business Process Management Systems (BPMS), during design-time modelers have to specify the potential performers of a work activity according to their organizational...

...Sarra Mamoghli; Luc Cassivi; Sylvie Trudel Purpose The purpose of this paper is to assist organizations in the assessment of both information technology (IT) and human factors required to support their business processes (BPs) by taking into account the interdependence and alignment...

... within the organizational evolution research field, is to untangle the complexity behind emergence, development, and extinction of business processes over time, highlighting the inner mechanisms behind the adaptation process. Design/methodology/approach The work is presented as a longitudinal, single...

...James Rowell Purpose The purpose of this paper is twofold: to identify and explore the reasons why organisations decide to use process mapping software (PMS) facilities in support of business process management (BPM); and to determine the objectives set by senior management for its introduction...

...Kristy de Salas; Ian J. Lewis; Craig Huxley Purpose Small- and medium-sized enterprises (SMEs) exhibit limited understanding of their business processes. This lack of understanding limits the potential of these businesses and is a direct contributor to the high failure rates of this sector...

...Raffaele Fiorentino Purpose The purpose of this paper is to advance a firm boundary perspective of operations strategy linking strategic management and business process management. Design/methodology/approach Relevant operations strategy, business process management and boundary perspective...

...Munir Majdalawieh; Sofiane Sahraoui; Reza Barkhi Purpose The pressure is on organizations to go beyond automating their internal audit activities and develop and integrate internal auditing into business processes of the enterprise. This paper aims to propose a “full power” continuous auditing (CA...

...Stefan Smolnik; Nils Urbach; Jerry L. Fjermestad; Paul Cragg; Annette Mills Purpose The study aimed to focus on how well information technology (IT) was supporting business processes in small‐ and medium‐sized enterprises (SMEs). Design/methodology/approach The study collected data using...