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Keywords: Business reengineering
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Journal Articles
Business Process Management Journal (2016) 22 (1): 75–88.
Published: 05 February 2016
... (RCA) and activity-based costing (ABC) are seldom used. RCA requires specific skills and ABC is only applicable for discrete business activities. Design/methodology/approach – This is an exploratory case study analysis. The author analyzed 12 existing business reengineering (BR) case studies from...

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