... of ISO 14001 has been associated in the literature with improvements of environmental, innovation, and economic performance (Standards Council of Canada, 2000 ; Melnyk et al., 2003 ; Potoski and Prakash, 2005 ; Pun and Hui, 2001). Consequently, we expect that SMEs that are certified for both...

... Group Publishing Limited 2010 Process planning Organizational change Canada United States of America Information platforms in organizations have developed significantly in the past few decades from the electronic data interchange systems of the 1960s to the more advanced enterprise...

... Information systems Canada Senior management Information systems (IS) implementation is a process where managers diffuse an IS into a user community (Kwon and Zmud, 1987). Top management support (TMS) is believed to be essential for IS implementation success (Delone, 1988 ; Doll, 1985 ; Dong, 2001...

... of resources and tasks, at the level of the various work situations that exist within the enterprise. The enterprise studied was a Canadian one delivering mail and parcels, with some 55,000 full‐time and part‐time employees throughout Canada. Its turnover was in the order of $5 billion Canadian (in 2002...

... of transformational change envisioned by Ontario Hydro. Sustainable development Transformational leadership Organizational change Social change Canada Sustainable development has been identified as a key social, organizational and managerial concern for the new millennium (Agenda 21, 1992 ; Brundtland...

... contextual element. The practical implications of this research for firms in the automotive industry are discussed. © MCB UP Limited 2003 Strategic planning Automotive industry Canada This study explores the linkages between strategic planning and process effectiveness for the Canadian...