...Naheed Bashir Purpose Despite the increasing studies concerning external knowledge for innovative firms or for innovations, little research demonstrates as what are those capabilities that enable firms to explore and assess high-valuable knowledge. The aim of this study is to examine those...

...Bettina Distel; Ralf Plattfaut; Ingo Kregel Purpose Current research suggests culture as a driving force of successful digital innovation (DI) that may not only built an organization's capability to digitally innovate but also reduce impeding factors within the organization. Only few empirical...

... employee satisfaction and, as a result of these, increased profitability. Theoretical constructs with implications for the theory building on BPO are suggested in a three-layer management framework – with capabilities and abilities emerging from the case study used as an illustrative example. Practical...

... of changes and perceived outcome. The (theoretical and empirical) relationships between business processes, a process-oriented culture and a process-oriented structure are then combined in a process capability success model. Research limitations/implications Although limited to the non-profit sector...

... applications. Thus, this framework provides a mental model that connects implementations to the value creation processes. Big data challenges IT to develop new technology and human-related skills and capabilities. For example, Laney (2001) declared that the 3Vs (volume, variety, velocity...

...Tiina Kanninen; Esko Penttinen; Markku Tinnilä; Kari Kaario Purpose The purpose of this paper is to examine what kinds of capabilities are required by process industry companies as they move toward servitization. The authors proceed in two steps. First, the authors explore the capabilities needed...

...Marlen Christin Jurisch; Wolfgang Palka; Petra Wolf; Helmut Krcmar Purpose – Business process change (BPC) initiatives are complex endeavors, which require many different sets of capabilities from the organization (e.g. IT, change management, project management capabilities). This study aims...