...Logan Reed Vallandingham; Luitzen De Boer; Heidi Carin Dreyer Purpose The patient flow performance achievable by care pathways is constrained by competing flow and resource efficiency, which can negatively impact improvements. This paper probes the divergence between resource and flow efficiency...

... Care Pathways (CPs) digitalization and procedures improvement. Findings This study shows that telemedicine services with advanced devices and technologies are not enough to provide significant changes in the healthcare sector if other key aspects such as health processes, organizational systems...