Keywords: Case studies
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Journal Articles
Business Process Management Journal (2020) 26 (6): 1241–1259.
Published: 04 April 2020
... Business process reengineering (BPR) Case studies Implementation issues Strategies Project phases Rapidly changing business environments and high consumer expectations had led to the introduction and evolvement of business process reengineering (BPR) projects in organisations in recent decades...
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Business Process Management Journal (2018) 24 (4): 862–881.
Published: 19 June 2018
... and Birkinshaw, 2004; Tang and Rai, 2014), to address this paradoxical trade-off within business processes. Design/methodology/approach The paper follows a qualitative approach. A multiple case study comprising 11 interviews and additional document analysis in six organizations is conducted in the German...
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Business Process Management Journal (2017) 23 (6): 1337–1358.
Published: 06 November 2017
... on spin-offs but there are still some gaps. To overcome the existing limitations, the authors built a framework which they tested on three previous case studies. Findings The results obtained show how a parent organization and its incubator can play fundamental roles in creating and developing...
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Business Process Management Journal (2017) 23 (5): 936–956.
Published: 04 September 2017
... the organizational change literature as background, this research analyzes the barriers and factors of success by comparing the perspectives of ERP implementers and end-users, identifying success factors and barriers of this project. A conceptual framework is developed. Design/methodology/approach The case study...
Journal Articles
Business Process Management Journal (2015) 21 (1): 55–79.
Published: 30 January 2015
... of a University Hospital in Italy. Findings – The case-study described in the paper points out: first, how the Business Process Management (BPM)-ABC methodology is able to produce significant information about consumed resources and the costs of the activities, useful to highlight opportunities for DTPs...
Journal Articles
Business Process Management Journal (2013) 19 (1): 111–145.
Published: 01 February 2013
... and further extends to an in‐depth analysis of mini‐case studies collected from RFID Journal, a leading professional journal dedicated to RFID technology, in order to identify the major benefits of the implementation of RFID systems as well as its business value achieved. In addition...
Journal Articles
Business Process Management Journal (2012) 18 (3): 513–531.
Published: 01 June 2012
... of a qualitative multiple case study following direct observation of object reality. The data analysed include written documentation, archival records, physical artifacts and unstructured interviews with key eRA personnel. Findings eRA work best in a competitive, high capacity marketplace and are the dominant...
Journal Articles
Business Process Management Journal (2011) 17 (5): 808–828.
Published: 13 September 2011
... gathered from 31 real‐world organizations (case studies) of differing size, maturity, and industry sector, the study adopts an iterative content analysis to empirically derive a comprehensive benefits framework. Findings The content analysis provides a detailed classification of expectations...
Journal Articles
Business Process Management Journal (2011) 17 (1): 42–66.
Published: 08 February 2011
... a case study on a surgical ward. In this type of ward, in which scheduled and unscheduled operations often have to coexist and be managed, ways to minimise patient inconvenience need to be studied. A framework based on event‐driven process chains (EPCs) methodology, the entity‐relationship model...
Journal Articles
Business Process Management Journal (2010) 16 (4): 744–771.
Published: 27 July 2010
..., and norms, as well as the acquired knowledge of the organizational members. This paper aims to provide a structured road map for understanding this complex process and to explain some of the critical issues in institutionalizing ERP in the organization. Design/methodology/approach Multiple case studies...
Journal Articles
Business Process Management Journal (2010) 16 (4): 772–786.
Published: 27 July 2010
... Limited 2010 Banking United Kingdom Change management Business process re‐engineering Case studies The implementation of change in any organisation is crucial to the maintenance of superior financial performance (Baaij et al., 2007 ; Higgs and Rowland, 2009). However, many...
Journal Articles
Business Process Management Journal (2010) 16 (1): 76–92.
Published: 09 February 2010
... extensive study of 908 articles published between 1968 and 1988. They found that field studies comprised 33.4 per cent of the empirical articles (48.8 per cent of the total), while the laboratory experiments accounted for 15.1 per cent, and case studies for 9.1 per cent. On the other, more recent, side...
Journal Articles
Business Process Management Journal (2009) 15 (6): 937–952.
Published: 06 November 2009
... Publishing Limited 2009 Case studies Human resource management Information systems Project management Public administration Ireland As one of the largest consumers of public spending, the healthcare sector is increasingly recognized amongst most countries as an important economic sector...
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Business Process Management Journal (2002) 8 (4): 338–350.
Published: 01 October 2002
... Teams Performance management Case studies This paper is an outcome of an Engineering and Physical Science Research Council (EPSRC) funded research project which is being carried out in close collaboration with four industrial organisations from Scotland. Although coming from a number...
Journal Articles
Business Process Management Journal (2000) 6 (2): 122–138.
Published: 01 May 2000
... organisational processes but is extended into both the buyer and supplier organisations. Three case studies are presented outlining how various electronic commerce technologies have been implemented in a number of buyer supplier environments. These case studies illustrate the benefits that organisations can...
Journal Articles
Business Process Management Journal (1997) 3 (2): 162–172.
Published: 01 August 1997
...Johnny Chu Provides a case study that describes the successful re‐engineering of the project management process of the Hydro‐Electric Corporation (HEC) through workflow technology. Documents the background leading to the development of a workflow project management system and its adoption...

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