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Keywords: Channel relationships
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Journal Articles
Journal Articles
Business Process Management Journal (2010) 16 (3): 508–529.
Published: 08 June 2010
... to design a sustainable supply chain. © Emerald Group Publishing Limited 2010 Channel relationships Supply chain management Developing economies The World Commission on Environment and Development (1987) defined sustainable development as: “Development that meets the needs...
Journal Articles
Business Process Management Journal (2008) 14 (3): 401–418.
Published: 06 June 2008
..., for the first time, offers a novel framework for understanding DfC. Togar M. Simatupang can be contacted at: togar@sbm.itb.ac.id © Emerald Group Publishing Limited 2008 Supply chain management Performance measures Channel relationships Information systems Decision making Previous...
Journal Articles
Business Process Management Journal (2006) 12 (3): 361–376.
Published: 01 May 2006
...‐customer strategy. Zulkifli Mohamed Udin can be contacted at: zulkifli@uum.edu.my © Emerald Group Publishing Limited 2006 Supply chain management Channel relationships Gap analysis Supply chain management (SCM) is a system that contains multiple entities, processes...
Journal Articles
Business Process Management Journal (2006) 12 (3): 344–360.
Published: 01 May 2006
... this. William P. Wagner can be contacted at: William.wagner@villanova.edu © Emerald Group Publishing Limited 2006 Extensible Markup Language Call centres Channel relationships Communications Today, the telephone is just one of the many methods that a customer can use to communicate...

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