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Keywords: Communication technologies
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Journal Articles
Marcelo Cunha de Azambuja, Carlos Fernando Jung, Carla Schwengber ten Caten, Fabiano Passuelo Hessel
Journal:
Business Process Management Journal
Business Process Management Journal (2010) 16 (6): 1014–1038.
Published: 09 November 2010
... at: marcelo.azambuja@gmail.com © Emerald Group Publishing Limited 2010 Computer applications Communication technologies Information systems Information services Information management Innovation The major challenge for industry in logistic chains is the need to constantly optimize processes so...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2010) 16 (3): 473–491.
Published: 08 June 2010
...Alessandro Margherita; Claudio Petti Purpose The purpose of this paper is to identify the main factors affecting information and communication technology (ICT) adoption and process redesign within organizations, with the objective of defining a systematization framework and a set of methods...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2010) 16 (1): 76–92.
Published: 09 February 2010
... Emerald Group Publishing Limited 2010 Research methods Systems analysis Communication technologies Case studies IT systems and enterprise systems are particularly problematic to approach as an area of study, considering that their implementation and use are very much related...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2009) 15 (6): 968–989.
Published: 06 November 2009
... requirements management in the information and communications technology (ICT) sector. Design/methodology/approach A qualitative interview study is carried out in the ICT sector to clarify the current challenges in requirements management. The results of the interview study are analysed using a benchmark...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2009) 15 (1): 5–19.
Published: 06 February 2009
... is “the use of electronic information and communications technologies to provide and support health care when distance separates the participants” (Field, 1996). Telehealth, another commonly used term, is sometimes used to refer to a broad application of telecommunications in three areas: medicine...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2008) 14 (5): 629–653.
Published: 12 September 2008
... Group Publishing Limited 2008 Process management Organizational performance Financial performance Business process re‐engineering Communication technologies The original approach to business process re‐engineering (BPR) (Hammer and Champy, 1993) has caused problems for companies...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2008) 14 (4): 569–587.
Published: 25 July 2008
... process re‐engineering Communication technologies Cost effectiveness Video equipment Conferencing Learning methods The most stunning educational materials ever developed will fail to teach if the context of delivery fails […] The “context of delivery” means more than a delivery system...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2008) 14 (3): 390–400.
Published: 06 June 2008
... the historical progress of knowledge management, clarifies the main knowledge management challenges faced by global business organizations today, and offers a basic framework for further studies. Knowledge management Communication technologies Globalization Tacit knowledge Veli Denizhan Kalkan...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2008) 14 (2): 188–203.
Published: 18 April 2008
... of related work that tries to tackle the special problems of the e‐business inter‐organizational domain, while Section 7 concludes the paper and discusses directions of future work. Business environment Communication technologies Computer networks The business process analysis from several...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2007) 13 (5): 644–661.
Published: 18 September 2007
.... Outsourcing Information systems Banking Malaysia Communication technologies Outsourcing of information systems (IS) services has exploded in recent years as many companies recognize its benefits ever since the landmark information technology (IT) outsourcing agreement signed between Eastman Kodak...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2007) 13 (4): 477–487.
Published: 31 July 2007
...‐suisse.com © Emerald Group Publishing Limited 2007 Business process re‐engineering Automation Production processes Communication technologies Business competition in the financial services industry has increased substantially over the last decade. On the one hand, margins have become...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2007) 13 (3): 379–389.
Published: 12 June 2007
... components and especially new standards have made proprietary software development an interesting possibility. Small to medium‐sized enterprises Manufacturing resource planning Computer software Communication technologies “IT doesn't matter” writes Carr (2003) in a much debated paper. He...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2007) 13 (1): 21–46.
Published: 13 February 2007
... shows the determining factors of strategic business outsourcing decisions. Arjun K. Pai and Subhajit Basu can be contacted at: a.pai@qub.ac.uk; and s.basu@qub.ac.uk © Emerald Group Publishing Limited 2007 Outsourcing Legal process Communication technologies...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2006) 12 (4): 517–534.
Published: 01 July 2006
... re‐engineering Communication technologies Change management Knowledge management Business process reengineering (BPR) is a management technique to radically transform organizations for dramatic improvement (Hammer, 1990 ; Hammer and Champy, 1993 ; Davenport, 1993). BPR movement has...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2004) 10 (6): 645–672.
Published: 01 December 2004
... through a case application on refuse incineration plant projects in Taiwan. © Emerald Group Publishing Limited 2004 Construction operations Communication Communication technologies Organizational design In an exploding and fluctuating construction market, managers are facing...
