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Keywords: Compassion
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (2): 529–545.
Published: 11 February 2021
... and positive outcomes. In addition, Weng et al. (2013) defined compassion in a more comprehensive way – [that] “it is the emotional response of care and intent to help those who are suffering” (p. 1171). Employees with compassionate feelings at the workplace can generate a great deal of response...
