Keywords: Complexity
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Journal Articles
Journal Articles
Journal Articles
Business Process Management Journal (2018) 24 (1): 23–48.
Published: 02 February 2018
... of each focal companies assessed the indicators fulfilling scales (very good to very bad). Findings The overall performance reached 51 and 57 percent, respectively of the maximum possible. The indicators that most jeopardized the performance were complexity management and communication, barriers...

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